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UHC Ethics and Compliance Assessment 2024 Latest Update Actual Exam Questions and 100% Verified Correct Answers Guaranteed A+ Verified by Professor$20.49
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UHC Ethics and Compliance Assessment 2024
Latest Update 2024-2025 Actual Exam Questions
and 100% Verified Correct Answers Guaranteed
A+ Verified by Professor
Agent Bryan wants to grow his book of business. Which of the following lead generating
activities is NOT compliant?
After enrolling a consumer, he mails a thank you card from the UnitedHealthcare Toolkit
and encloses a few business cards for the new member to pass along to
acquaintances.
At each appointment he provides extra business cards to the consumer and asks that
the consumer pass them along to acquaintances.
At each appointment he asks the consumer for the name and phone number of at least
one acquaintance who is 65 or older and calls the referred individual. - CORRECT
ANSWER: At each appointment he asks the consumer for the name and phone number
of at least one acquaintance who is 65 or older and calls the referred individual.
Agent Jacob learns that Emily, the consumer with whom he is meeting, is the authorized
legal representative for her father. What must Jacob explain to Emily when completing
an Enrollment Application for her father?
Jacob must explain that Emily will sign the Enrollment Application and must be able to
provide documentation upon request by the Plan that indicates her legal authority to
enroll her father.
Jacob must explain that Emily will sign the Enrollment Application and that no further
action on her part is required.
Jacob must explain that Emily will sign the Enrollment Application and must submit
documentation with the application that indicates her legal authority to enroll her father.
Jacob must explain that Emily is not authorized to complete the Enrollment Application
on behalf of her father. - CORRECT ANSWER: jacob must explain that Emily will sign
the Enrollment Application and must be able to provide documentation upon request by
the Plan that indicates her legal authority to enroll her father.
As an agent, you have an obligation to only enroll a consumer in a product:
, That meets the sales goal of the Centers for Medicare and Medicaid Services,
UnitedHealthcare and the Social Security Administration.
That is suitable for the consumer's needs, goals and financial resources.
That provides a financial advantage to a network of providers.
That meets the interest you have in the transaction, for example commissions received
for the sale. - CORRECT ANSWER: That is suitable for the consumer's needs, goals
and financial resources.
By signing the Statement of Understanding, the consumer:
Acknowledges that they clearly understand that they are enrolling in a plan, combined
with knowing the specific plan in which they are enrolling.
Acknowledges their understanding of standard enrollment and disenrollment
procedures.
Acknowledges that the agent may discuss Medicare Advantage and Prescription Drug
Plans with the consumer. - CORRECT ANSWER: Acknowledges that they clearly
understand that they are enrolling in a plan, combined with knowing the specific plan in
which they are enrolling.
Consumer Gary gives his friend's telephone number and email address to agent
Bethany. What should Bethany do?
Bethany may accept the contact information and telephone or email Gary's friend to
schedule a face-to-face meeting.
Bethany may accept the information but must observe permission to contact and
unsolicited contact guidelines, which will limit her to using postal mail to contact
Bethany's friend.
Bethany should ask for Gary's friend's address so she can visit him while she is in the
neighborhood. - CORRECT ANSWER: Bethany may accept the information but must
observe permission to contact and unsolicited contact guidelines, which will limit her to
using postal mail to contact Bethany's friend.
Educational events allow for which of the following to occur?
Provide objective information about the Medicare program and/or health improvement
and wellness.
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