Mortuary Law Final | Exam Review
2. What is the purpose of the funeral rule?: To provide certain rights to consumers when making funeral arrangements
3. What do the funeral rights apply to?: Pre-need and At-Need
4. Funeral Rule prohibits funeral directors from engaging in what activities::
1. When was the funeral rule adopted and revised?: Adopted in 1984
Revised in 1994
2. What is the purpose of the funeral rule?: To provide certain rights to consumers when making funeral arrangements
3. What do the funeral rights apply to?: Pre-need and At-Need
4. Funeral Rule prohibits funeral directors from engaging in what activities:: 1. Misrepresenting legal, crematory,
and cemetery requirements
2. Embalming for a fee without permission
3. Requiring the purchase of a casket for direct cremation
4. Requiring consumers to buy certain funeral goods or services as a condition for furnishing other funeral goods or
services
5. Engaging in deceptive or unfair practices
5. True or False: the funeral rule allows consumers to comparison shop for prices from any number of
different funeral establishments.: TRUE
6. With pricing in hand consumers can do what?: make an informed decision on which establishment they want to
provide them with funeral goods and services.
7. Funeral Provider: any person, partnership, or corporation that sells or offers to sell funeral goods and funeral
services to the public.
8. Does a funeral provider always have to be a funeral establishment?: A provider may not always be a funeral
establishment, as other individuals and entities may offer to sell both funeral goods and services.
, Mortuary Law Final | Exam Review
9. Do sellers that offer just funeral goods or JUST funeral services meet the definition of a funeral provider?:
NO, must sell both services and goods
10.Funeral Goods: Goods sold or offered for sale directly to the public for use in connection with funeral service
events.
11.Funeral Services are any services which may be used to:: 1. Care for and prepare human remains for burial,
cremation or other final disposition
2. arrange, supervise, or conduct the funeral ceremony or the final disposition of human remains
12.Funeral goods are tangible or intangible?: Tangible merchandise items pur- chased by the consumer , such as a
register book or flag case.
13.Funeral services are tangible or intangible?: Non-tangible items provided to a consumer for a fee, such as the
use of the funeral establishment for calling hours.
14. The Funeral Rule does not apply to preneed agreements made when?: -
Made prior to 1984
15.The FTC uses what to facilitate funeral providers in complying with the Funeral Rule?: self enforcement
and direct enforcement
, Mortuary Law Final | Exam Review
16.Direct Enforcement Actions: The FTC conducts annual undercover inspec- tions to observe whether funeral
establishments are complying with the funeral rule.
17.Funeral Rule Offender Program: A funeral establishment in violation of the Funeral Rule may be offered an
opportunity to enter the Funeral Rule Offender Program (FROP) - a three year training program designed to increase
compliance.
A one time alternative to formal enforcement action and civil penalties up to $40,654 per violation (as of 2018)
18.Participants in the Funeral Rule Offender Program must make a payment to who?: A voluntary payment
must be made to the U.S. Treasury in lieu of civil penalty and pay annual administrative fees to the National
Association.
19.The Funeral Rule requires how many price lists to inform consumers of the goods and services they offer?:
Up to 3 price lists
20.What is the keystone of the Funeral Rule?: GPL
21.Funeral director must provide a GPL to a consumer upon beginning dis- cussion of any of the following:: -
the prices of funeral goods or funeral services
-the overall type of funeral service or disposition
-specific funeral goods or funeral services offered by the funeral provider
22.Triggering Events of the Funeral Rule: face-to-face meetings--that require the consumer to be given a GPL for
review and retention (to keep)
Consumer says "do you do direct burial?"
, Mortuary Law Final | Exam Review
Funeral Director says "Yes, we do. Here is our GPL."
23.What is the one acception to giving the GPL is when?: When the funeral director is making a removal.
24.What does the funeral director have to disclose when making a removal?: - embalming is not required by law
and refrain from any further discussion that would trigger the need to provide a GPL.
(Just give them a GPL just in case on every removal)
25.In-Person GPL: In person GPL must be given to anyone who asks, in person, about funeral goods and services,
or the prices of goods and services.
26.TRUE or FALSE: Competitors, the news media, clergy, government offi- cials, and consumer advocacy
groups are just a few of the entities that may request a GPL and must then be given a copy. There are no
exceptions.: TRUE
27.By Phone GPL: Certain information must be provided to those who call and inquire about the price of funeral
goods and services, but the rule does NOT require establishments to mail or provide callers with a GPL based on
telephone call.
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