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Exam (elaborations)

CMAA Practice Exam Questions and Answers (100% Pass)

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CMAA Practice Exam Questions and Answers (100% Pass) a new patient arrives at the reception desk while the medical administration assistant is assisting another patient on the phone with a scheduling question. which of the following actions should the assistant take when greeting the patient? p...

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  • August 27, 2024
  • 51
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  • Exam (elaborations)
  • Questions & answers
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CMAA Practice Exam Questions and Answers (100% Pass)


a new patient arrives at the reception desk while the medical administration

assistant is assisting another patient on the phone with a scheduling question.

which of the following actions should the assistant take when greeting the patient?




place the scheduling patient on hold while checking in the new patient.

make eye contact and nod his head to acknowledge the patients arrival

indicate nonverbally to the patient to take a seat in the waiting area

give the new patient a registration form and point to the sections that need

completing - Answer✔️✔️-make eye contact and nod his head acknowledge the

patients arrival

A patient is allergic to eggs and therefore cannot receive influenza immunizations.

The assistant should recognize this as what?




adverse reaction

precaution


Page 1 of 51

,©SOPHIABENNETT@2024-2025 Sunday, August 18, 2024 6:00 PM

contraindication


interaction - Answer✔️✔️-contraindication


which of the following actions is a medical administration assistant priority when

pulling daily charts?




place the charts in the appropriate examination rooms

review the appointment schedule

review the charts for accuracy


arrange the charts sequentially - Answer✔️✔️-review the appointment schedule


a patient should sign which of the following forms in order to authorize payment

directly to the provider from a third party payer?




assignment of benefits

notice of privacy practices (NPP)

accept assignment


advance beneficiary notices - Answer✔️✔️-assignment of benefits


Page 2 of 51

,©SOPHIABENNETT@2024-2025 Sunday, August 18, 2024 6:00 PM

which of the following is an eligibility requirement for Medicaid?




over 65 years of age

low income

self-employed


veteran - Answer✔️✔️-low income


a patient calls to request that her immunization record be emailed to her. which of

the following actions should the medical administrative assistant take first?




document the information transfer in the patients record

fax, rather than email the record

bill for processing fee


check the patients file for written authorization - Answer✔️✔️-check the patients file

for written authorization

Using the Bcc option when sending an email message does which of the

following?



Page 3 of 51

, ©SOPHIABENNETT@2024-2025 Sunday, August 18, 2024 6:00 PM

requires the recipient to send a confirmation of receipt

records a copy of the message on the senders hard drive

indicates the message has a high priority


protects the privacy of each recipients email address - Answer✔️✔️-protects the

privacy of each recipients email address

a patient submits $15 each time he receives treatment. the medical administrative

assistant should recognize this amount is applied to which of the following parts of

the patients insurance payments?




coinsurance

copayment

deductible


premium - Answer✔️✔️-copayment


a medical administrative assistant receives a call from a father requesting to speak

to a clinical staff about the correct dosage of medication for his infant. which of the

following information is necessary for the assistant to obtain when taking a phone

message from this caller?


Page 4 of 51

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