Communication for quality and safety Comprehensive Test Prep Questions And Detailed Answers.
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Course
BAMC
Institution
BAMC
safety - correct answer -minimization of risk of harm to patients and providers through both system effectiveness and individual performance
quality - correct answer -the degree to which health services f...
Communication for quality and safety
safety - correct answer -minimization of risk of harm to patients and providers
through both system effectiveness and individual performance
quality - correct answer -the degree to which health services for individuals
and populations increase the likelihood of desired health outcomes
what are the 3 elements to quality? - correct answer -structure
-process
-outcomes
High Reliability Organizations (HROs) - correct answer -organizations that do
complex high risk work
What are some examples of high reliability organizations (HROs)? - correct answer
-airline
-air traffic controllers
-nuclear power plants
-astronauts
-*healthcare surprisingly is not*
To err is human - correct answer -showed the amount of ppl that die in
hospitals each year as a result of error
What are 3 patient safety and quality organizations? - correct answer -The
joint commission
-institute for healthcare improvement
-Institute of medicine
, The joint commission - correct answer -enforces a broad set of standards
focusing on pt safety
-hired to evaluate and grade healthcare organization safety
what happens if the TJC grades an organization lowly? - correct answer -they
might not get reimbursed for medicare and medicaid
institute of medicine core competencies - correct answer 1. provide patient
centered care
2. work in interdisciplinary/ interprofessional teams
3. employ evidence based practice
4. apply quality improvement
5. utilize informatics
what is the goal for good quality nursing? - correct answer -create a culture of
safety & quality, safe and effective care
-educators
-acredditors
-lecensing org.
-certification
silence kills study - correct answer -interviewed healthcare staff
-many of which stated they had seen a co-worker perform dangerous short cuts
-poor clinical judgement
-less than 10% confronted them
latest estimate in 2010 showed that hospital mistakes recorded has (risen/fallen) since the study "To Err
is human" - correct answer -Risen to 195,000/year
-costs us billions
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