POBF EXAM REVIEW QUESTIONS
AND ANSWERS RATED A
Which do managers often set in order to control the work effort?
a. hiring objectives
b. diversity quotas
c. job standards
d. expense budgets
Verified Answer -c. job standards
Which of the following do many businesses believe to be their most
important resource?
a. Employees
b. Sales revenue
c. Office supplies
d. Equipment
Verified Answer -a. Employees
Which of the following are examples of top-level management job titles?
a. President, senior vice president, and chief executive officer
b. Collections supervisor, crew chief, and production supervisor
c. Floor supervisor, area supervisor, and section manager
d. District manager, department head, and regional sales manager
Verified Answer -a. President, senior vice president, and chief executive
officer
,Marketing encourages people from different countries to __________
frequently.
a. travel
b. trade
c. train
d. think
Verified Answer -b. trade
Which of the following are examples of first-line management job titles?
a. Senior vice president, chief financial officer, and regional vice president
b. Company vice president, department head, and regional sales manager
c. Collections supervisor, crew chief, and production supervisor
d. President, senior vice president, and chief executive officer
Verified Answer -c. Collections supervisor, crew chief, and production
supervisor
A type of state-chartered corporation that was developed to help small
businesses by taxing them as individuals in a partnership is a(n)
__________ corporation.
a. "S"
b. private
c. limited
d. "C"
Verified Answer -a. "S"
Which of the following activities is an aspect of marketing a service?
Finding out customers' favorite coffee flavors
,Developing a new, improved cell phone
Determining how much to charge for a haircut
Advertising the state of Michigan on television
Verified Answer -Determining how much to charge for a haircut
Why do top-level managers usually receive high salaries?
Their decisions affect the entire company.
They have more experience than others in the company.
Their responsibilities involve hands-on supervision.
They are required to attend a great many meetings.
Verified Answer -Their decisions affect the entire company.
Of the following, which is a durable good?
Coffee mug
Lip balm
Hamburger
Insect repellent
Verified Answer -Coffee mug
, Why should managers know how to do the work of the workers they
supervise?
To establish a chain of command
To have realistic expectations for workers
To create a team spirit among employees
To coordinate employees' efforts
Verified Answer -To have realistic expectations for workers
Which of the following statements about first-line management is true?
There are normally fewer first-line managers than middle or top-level
managers
First-line managers are not responsible for carrying out middle
management's plans
Businesses typically hire their first-line managers from inside the
company
First-line managers never work side-by-side with their employees
Verified Answer -Businesses typically hire their first-line managers from
inside the company
Avery, who manages a silk-screening and embroidery business, has set a
goal of increasing sales by 15% in the next six months. To reach his goal,
he has increased the business's advertising budget. This is an example of
the ______________ function of management.
planning
directing
controlling
organizing
Verified Answer -planning
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