RPB102: Resolute Professional Billing
Fundamentals Exam Questions and Answers
(Latest Update 2024)
What is the difference between a patient record and a
guarantor record? - Correct Answer ✅A patient record
represents the person receiving care. It contains the
demographic information for the patient
and the patient's chart. The guarantor record represents the
person responsible for the charges. It contains the
name of the guarantor and the address where the bill will be
sent.
True or False:
A hospital account contains the information about the person
ultimately responsible for the charges incurred during a visit.
- Correct Answer ✅False. The Hospital Account (HAR) is the
hub for a visit that allows a user to see information stored
elsewhere. The Guarantor Account record stores the
information about a person or entity ultimately
responsible for remaining balances for a visit. Serving as a
hub the HAR allows the user to see the guarantor
and guarantor information without having to look up the
guarantor separately. The guarantor's information,
however, is not stored in the HAR.
,RPB102: Resolute Professional Billing
Fundamentals Exam Questions and Answers
(Latest Update 2024)
Which record contains information about a patient's
insurance benefits? - Correct Answer ✅Coverage.
True or False:
A PB HAR is always created manually by a user in a
registration workflow. - Correct Answer ✅False. PB HARs
are created automatically by the system whenever an
encounter gets a PB filing order.
Guarantor Record - Correct Answer ✅The guarantor record
stores contact information for the person who ultimately pays
the bill. The responsible party or guarantor may be the
patient, guardian, or employer.
Guarantor Account - Correct Answer ✅Information about
the person responsible for the self-pay portion of the visit.
Hospital Account - Correct Answer ✅Displays information
about the charges, payments, and adjustments for that visit.
,RPB102: Resolute Professional Billing
Fundamentals Exam Questions and Answers
(Latest Update 2024)
It also shows which coverage is used for a particular visit, as
well as information
about any claims that are sent out.
Coverage Record - Correct Answer ✅A coverage record (at
minimum) is the unique combination of a payor, plan, and
subscriber.
Patient Record - Correct Answer ✅Patient-specific
information, like the patient's address, phone numbers,
employment, PCP, and medical information are all stored in
the patient record.
When checking in a patient, why might you click the
Enterprise Pmt button? - Correct Answer ✅In order to
collect a copay, pre-payment or previous balance payment at
the front desk.
What status does the appointment change to once it has
been checked in? - Correct Answer ✅Arrived
, RPB102: Resolute Professional Billing
Fundamentals Exam Questions and Answers
(Latest Update 2024)
Copay - Correct Answer ✅The flat fee that a patient pays,
usually at the time services are rendered
Check In - Correct Answer ✅The Department Appointments
Report (or DAR) is a list of scheduled appointments and is
commonly used to check a patient in when he arrives.
True or False:
When you schedule a walk-in appointment, the system
automatically selects the first available time slot for the
physician. - Correct Answer ✅True
You are updating a patient's registration information. That
patient hands you her new insurance card. You look for the
insurance in the system but can't find it. What should you do?
A) Select a coverage that has the closest name to what you
have on the insurance card.
B) Do not enter her insurance information.
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