State farm auto external claim Resource
Certification Exam Questions and Answers
(latest Update 2024)
You're preparing an estimate on a customer's vehicle that requires
refinishing of the hood and right front fender only. The hood is the
first panel listed on the estimate. According to most Collision
Estimating Guides, would refinish overlap be applicable on the
hood? Choose the most correct statement.
Select the single best answer:
A. Overlap would not be applicable on the hood refinish time as
it's the first major panel. A refinish overlap deduction would be
applicable to the fender refinish time as it's an adjacent major
panel.
B. A refinish overlap deduction would be applicable to the hood
refinish time as it's the first major panel. A refinish overlap
deduction would also be applicable to the fender refinish time as
it's an adjacent major panel.
C. Overlap would not be applicable to the hood refinish time or to
the fender refinish time as they are not defined as major panel. -
Correct Answer ✅B.)A refinish overlap deduction would be
applicable to the hood refinish time as it's the first major panel. A
refinish overlap deduction would also be applicable to the fender
refinish time as it's an adjacent major pane
, State farm auto external claim Resource
Certification Exam Questions and Answers
(latest Update 2024)
When estimating vehicle damage, if its determined a repair
operation is necessary, you should include a separate line item
allowance on your estimate.
T or F - Correct Answer ✅True
State Farm customers can have their vehicles repaired at the
repair facility of their choice.
T or F - Correct Answer ✅True
According to State Farm Guidelines, would betterment potentially
apply when refinishing a complete vehicle?
Yes or No - Correct Answer ✅Yes
The prices State Farm pays for most repair operations is
determined from:
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