QDM 220 Expert Questions and
Answers Complete Rated A.
Which is a question you shouldn't consider when developing a data
collection plan
Correct Answer -Does the data confirm what you expect to see?
Which measure of central tendency is used when data consists of extreme
values
Correct Answer -Median
What data set has the greatest percentage of scores near the center of the
distribution
Mean = 45, Standard Deviation = 3
Mean = 44, Standard Deviation = 6
Mean = 40, Standard Deviation = 1
Mean = 52, Standard Deviation = 3
Correct Answer -Mean = 40, Standard Deviation = 1
Which chart should be used to compare sales before and after a new
initiative
Correct Answer -Box and whisker Chart
Which chart should be used to present the causes of complaints
Correct Answer -Pareto Chart
Which chart should be used to track sales over time
Correct Answer -Run Chart
,What is Jonathan's mean deliveries per hour if his per hour deliveries are:
5,7,6,6,3,4,10,5
Correct Answer -5.75
Lily sorted pkgs during each hour of her shift, what is the median:
42,48,45,43,57,51,61,48
Correct Answer -48
Which value is the mode of the number set? 7,8,6,7,10,8,5,7
Correct Answer -7
What's the probability of picking four aces from a deck if the card is put
back each time
Correct Answer -1/13*1/13/1/13*1/13 (0.0000350)
Common Cause Variation is:
Correct Answer -Natural fluctuations of data inside the control limits
A control chart can be used to:
Correct Answer -Monitor the degree of variation in a process
Judge whether or not a process is statistically in control
Find and correct problems in an ongoing process
All of the above
Which of the following types of control charts are used to for non-
continuous data
Correct Answer -Attribute Control Charts
, Which of the following is a measure of how frequently defects occur in a
process
Correct Answer -Sigma level
Which of the answers below are benefits of supporting QDM as a part of
our FedEx culture?
Correct Answer -QDM helps you drive innovation
QDM helps you inspire better teamwork
QDM helps you improve decision making
All of the above are benefits
At FedEx, QDM, the _______, and Customer Loyalty are building blocks for
our culture
Correct Answer -Purple Promise
This role is responsible for clearly defining, documenting, and embodying
quality
Correct Answer -Leader
Which principle takes us out of our boundaries and prompts us to consider
the larger picture
Correct Answer -Quality Involves Teamwork
Which of the following is not a leadership practice you can use to engage
your team to use QDM
Correct Answer -Intimidate
To lead QDM effectively, you must ____________
Correct Answer -Empower
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller saraciousstuvia. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.49. You're not tied to anything after your purchase.