WGU C954 INFORMATION Technology Management Exam Bank (200
Multiple Choice) Questions and Answers Latest Guide
1. Which data set consumes disk space equal to the B
change in the data since it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
2. A business wants to allow its employees to commu- B
nicate online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
3. An organization wants to calculate its sales by re- C
gion.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM)
4. Which component functions as a computer's working C
memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
5. What is a secondary storage medium? C
A. Read-only memory
,WGU C954 INFORMATION Technology Management Exam Bank (200
Multiple Choice) Questions and Answers Latest Guide
B. Cache
C. Magnetic tape
D. Random access memory
6. Which type of network should a company use if they A
want to connect a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
7. Which network topology uses a central hub to which C
all devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
8. Which multiuser operating system originated at C
AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
9. Which lifecycle stage of ITIL focuses on ensuring A
that a business's objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
10. Why was ITIL developed? D
,WGU C954 INFORMATION Technology Management Exam Bank (200
Multiple Choice) Questions and Answers Latest Guide
A. As an assessment tool to be used globally in the
IT industry
B. As a consulting organization to support the IT
industry globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT industry
11. Which two subcategories are found within the service AE
strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
12. Which IT ethics policy protects a company by outlin- A
ing the corporate guidelines or principles governing
online communications?
A. Social media
B. Information privacy
C. Email privacy
D. Acceptable use
13. What is an example of a best practice in an ethical IT C
use policy?
A. Perform non-repudiation
B. Eliminate information management risks
C. Train employees in compliance
D. Create automatic updates of software patches
14. Which IT ethical policy is violated when an employee A
shares information with non-employees about an im-
pending release of a new software application?
A. Intellectual property protection
B. Software pirating
, WGU C954 INFORMATION Technology Management Exam Bank (200
Multiple Choice) Questions and Answers Latest Guide
C. Privacy breach
D. Digital rights management
15. Which IT ethics policy requires a user to agree to fol- D
low a policy that indicates requirements for corporate
email use, information systems, and the Internet?
A. Social media
B. Data retention
C. Working conditions
D. Acceptable use
16. Which IT ethics policy provides guidance to employ- A
ees about posting information regarding the organi-
zation on websites?
A. Social media
B. Conflict of interest
C. Internet use
D. Individual unit
17. Which sustainability concern is addressed by upcy- C
cling?
A. Increased energy consumption
B. Decreased energy consumption
C. Increased reuse of electronic waste
D. Decreased reuse of electronic waste
18. Which type of sustainable computing infrastructure A
makes an electrical system more reliable by adding
the ability to remotely monitor, analyze, and control
the transmission of power?
A. Smart grid
B. Virtualized
C. Cloud
D. Utility
19. C
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