Initial Training Ryanair -
Passenger Handling
Exam Questions and
Complete Solutions
Graded A+
Denning [Date] [Course title]
, The notification of emergency PA to the cabin crew is done by whom? - Answer: Captain, if the captain is
incapacitated will do it the Firs Officer.
Where would you stow an unusual cabin item e.g. Cello? - Answer: On a seat next to a window, not in an
emergency row.
What are the levels of turbulence? - Answer: Light, Moderate and Serve.
What is part of Crowd Control Procedures? - Answer: Stay in control, don't let passengers take control,
be forceful and shout with authority, move survivals away and upwind of the aircraft to a safe distance,
head counts of pax and aircrew...
How much time do we have to fully evacuate an aircraft? - Answer: 90 seconds.
What should you consider when stowing an Unusual Item of Cabin baggage e.g. Cello? - Answer: It must
be placed by the window, not in an emergency row, the passenger must be seated next to it, it must be
secured with an extension belt and the top of the baggage must be at least 18cm from the PSU.
How long is the Ryanair turnaround? - Answer: 25 minutes.
What procedure must be followed for a passenger travelling with a plaster cast above the knee? -
Answer: The passenger must purchase 2 extra seats.
What is a Cabin Preparation Checklist? - Answer: Prepare for the worst before it happens.
Which command will be used if the slide needs to be used as an apron slide? - Answer: Sit and slide.
Which command will be used at the main doors, when the slide is fully inflated, during an evacuation on
land? - Answer: Jump and slide.
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