NBE Funeral Service Admin 1-40 Test Questions and Correct Answers
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Course
Funeral Service Administration
Institution
Funeral Service Administration
The picture that accompanies this exam is an example of a(n):
A. death notice B. first call forms C. funeral folders D. orbituary orbituary
College Mortuary is very concerned with the way families who telephone the funeral home are treated by answering service personnel as well as the secretary's...
NBE Funeral Service Admin 1-40 Test
Questions and Correct Answers
The picture that accompanies this exam is an example of a(n):
A. death notice
B. first call forms
C. funeral folders
D. orbituary ✅orbituary
College Mortuary is very concerned with the way families who telephone the funeral
home are treated by answering service personnel as well as the secretary's arrangers
and attendants who might answer the Funeral Home Telephone. The Mortuary trains all
new employees on the proper etiquette of answering the phone, keeping in mind that
the phone is often the first contact information as well as sensitivity and compassion.
What is the best way to answer the phone at College Mortuary?
A. College Mortuary, this is Donna Backhaus, may help you?
B. Good evening College Mortuary
C. College Mortuary - Good Morning How may we help you?
D. Happy Holidays College Mortuary, how may I help you? ✅College Mortuary, this is
Donna Backhaus, may help you?
Where does a funeral home likely go to pick up a US Flag for burial purposes?
A. United Parcel Services
B. US Post Office
C. The local cemetery
D. Social Security ✅US Post Office
You all have been embalming at various facilities by now and witnessed the varied
condition of the deceased. In addition to the name of the deceased, time of death, the
address of the facility, the next of kin name and contact information and the name of the
physician to sign the death certificate, in this day and age what is likely the next most
important bit of information needed to staff the removal properly?
A. the expected time the family will leave the facility
B. the phone number for security
C. the weight of the deceased
D. the date of the funeral service ✅the weight of the deceased
What does VSIMS stand for?
, A. Very Specific information for Mortuary Standards
B. Vital Statistics Information Management System
C. Vital Statistics Important for Mortuary Science
D. Vital Statistics Information Mortuary System ✅Vital Statistics Information
Management System
A Veteran's Application for Burial Benefits is:
A. Form 86-75309
B. Form 21-530
C. Form 40-0247
D. SSA 721 ✅Form 21-530
The collection, tabulation and interpretation of data concerning, birth, marriage, divorce,
sickness and death:
A. authorization
B. vital statistics
C. cortege
D. revocable contract ✅vital statistics
College Mortuary receives a first call. Which of the following can be used as transfer
vehicles (or vehicles generally used for transporting the uncasketed dead human body
from the place of death to the mortuary):
A. SUV
B. all of these can be used
C. Van
D. Funeral Coach ✅all of these can be used
The term applied to the completing of the service and financial details of a funeral.
A. first call
B. aftercare
C. arrangement conference
D. clergy record ✅arrangement conference
"On behalf of the family, we would like to thank all of you for your love, support and
attendance here today. We than (Reverend, Father, Pastor, Bishop) for conducting the
service and for his/her comforting remarks. We thank those of you that sent these
beautiful floral arrangements for the family to enjoy. This concludes the funeral service
for (Name). May God bless his/her memory." This could be an example of a
___________.
A. dismissal
B. final commendation
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