Which factor contributes to the economic cost of diversity and inclusion efforts? - Increased training
Which type of career development mobility provides meaningful career paths for professional and
technical workers whose preferences may be outside traditional management roles? - Dual career
ladders
Dual career ladders - a career development plan that allows upward mobility for employees without
requiring that they be placed into supervisory or managerial positions
An organization is interested in beginning the process of creating an ethical environment. Who has the
most impact on the success of this process? - Organization's leaders
What emotional challenge can HR help retained employees confront after a mass reduction in
workforce? - Diminished job security
Which action would an organization take during the strategy formulation phase? - Deciding on the
organization's mission
An HR director has been assigned to develop a program to support the opening of new retail stores.
Which step in the ADDIE process identifies the behavioral results of the program? - Design
Steps of ADDIE - Analysis of needs
Design
Development
Implementation
Evaluation
How has the talent acquisition process been affected by social media? - There is an increased ability to
find and connect with passive candidates.
, Which court case established the criteria for disparate impact? - Griggs v. Duke Power
An organization has experienced significant turnover among its creative writers. During exit interviews,
the writers have expressed dissatisfaction with rigid starting times, a lack of recognition for their work,
and poor communication between managers and employees. How should the organization incorporate
the social well-being aspect in its action plan to address the issue? - Establish a work/life program that
allows flexibility
Which is the best approach that HR should recommend leaders undertake after the results of an annual
employee engagement survey show a significant decline? - Facilitate focus groups to gather more
qualitative data.
Several employees approach the HR director to express concerns about which bathroom the
transitioning employee should use. Which action should the HR director take? - Tell the transitioning
employee to use whichever bathroom is preferable to the employee.
A group of employees approaches the HR director to present a detailed plan for a company-wide
campaign focused on supporting employees who have undergone or would like to undergo a gender
transition. What should the HR director do next? - Meet with senior executives to find out if they would
be supportive of such a campaign.
HR still believes that the cause of decreased production is the absence of incentive pay. Which
recommendation should the HR manager include in a business case for an incentive pay program that
would convince leaders while rebuilding HR's credibility? - Analyze data related to the organization's
mission, strategy, goals, size, industry, and location and on talent availability.
The president and the HR manager agree on a 90-day period to address the problems related to
workforce morale and the new pay plan. Which is the best first step for the HR manager to identify the
root cause of the morale issues in order to develop a plan to address them? - Talk with the employees to
understand their concerns and how supervisors supported the change efforts.
How can factors like PESTLE analysis data have a greater impact on successful employee engagement
and retention? - PESTLE data helps in adapting to environmental realities.
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