COPE Health Scholars: Modules 1 – 11
Exam with correct Answers
The presenter of this video is the Chief Executive Officer of the COPE Health Solutions/
COPE Health Scholars Program. - Answer -TRUE
The CEO of COPE Health Scholars is Allen Miller.
The name of the CEO of COPE Health Solutions/ COPE Health Scholars is... - Answer -
Allen Miller
What hospital did the program's mission begin in? - Answer -Santa Monica Hospital
Six hours before your scheduled shift, an emergency arises and you will not be able to
perform your weekly participant duties. You must do which of the following? - Answer -
1) Call the *Charge Nurse* of your department
2) Email your *Department Coordinator*
This is an Unexcused missed shift.
If a Scholar wants to publish an article, school paper, research poster, etc. with site or
program data, what actions must they take? - Answer -Request written approval for
data/logo use from the PM and the appropriate site department.
Which of the following statements are true about CHS Programs' wireless device
policy? - Answer -Wireless devices need to be *turned off and stored* during shift hours
(department designated storage location or Scholar's car)
If a Scholar comes to their shift with every component of their uniform except their
uniform polo shirt, what should they do according to the CHS Policies and Procedures?
- Answer -Go home because you cannot perform your shift without your full uniform
If an active Scholar plans to accept employment at a CHS Programs site, what should
the Scholar do? - Answer -Inform their site PM for program success story and inquire
about any conflict of interest policies that would prevent continued participation in CHS
Programs.
, If a Scholar's back is hurting the morning they wake up for their shift, so much so that
they have difficulty getting out of bed, what should they do? - Answer -1) Cancel their
shift by emailing their Department Coordinator
2) Call the unit 15 minutes after the shift start time to inform the unit staff
3) Aattend to back pain with health care professional input
A Scholar developed a close bond with a patient and would like to stay in touch with
them post discharge. Which of the following actions can the Scholar take? - Answer -
Wish the patient well and thank them for choosing the site for their place of care
If a Scholar's family member is admitted to their program site, which of the following can
they do when at the site but not on shift? - Answer -Comfort their parent and advocate
for them
If a Scholar observes another Scholar taking a selfie with a patient, what should they
do? - Answer -1) Remind the Scholar of CHS and site policies
2) Ensure the picture is deleted from all folders in the phone
3) Report the situation to the Charge Nurse and Program Manager
This is considered an incident.
If a Scholar receives a suspension email requesting dates/times they are available for a
counseling session, how soon does the Scholar need to reply and how soon do they
need to attend a counseling session? - Answer -48 hours; 2 weeks
True or False: Scholars are prohibited from reporting to their shift using or under the
influence of drugs/alcohol. - Answer -TRUE
Which of the following answers is INCORRECT regarding the ACA? - Answer -ACA =
Affordable Care Act
False: Extends coverage on parent health policies until 28.
(Only extends up to age 26*).
Healthcare is paid for through taxes, premiums by individuals & employers, and by
patients. Two examples of insurance types in healthcare are government and private.
Which of the following describes two government programs? - Answer -Medicare and
Medicaid
Social determinants of health include all of the following EXCEPT... - Answer -Gender*
Social determinants DO include:
- Public Health
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