CHRP Unit 2 > Organization
Effectiveness Exam 2024/2025
Culture - ANSWERSThe personality of an organization (beliefs, values, norms, etc.)
HR Practices - ANSWERSRecruitment, rewards, training, etc.
Structure and Job Design - ANSWERSWorkflow, authority, span of control, career paths
Processes - ANSWERSFunctional operations and management processes
Components that Affect and Org's Effectiveness (5) - ANSWERSStrategy
Processes
Structure and Job Design
HR Practices
Culture
Strategy in Org Effectiveness Determines... - ANSWERSall other components (processes, practices, etc.)
Organization Culture vs. Climate - ANSWERSCulture: the org's personality/way of life (behaviours and
relationships)
Climate: mood/frame of mind (emotions)
Because organizational cultures are based on values... - ANSWERSthey are more stable over time than a
climate which refers more to a current state of mind
An organization's culture can be viewed through... - ANSWERSthe decisions that are made and the org's
accepted norms
, Clan culture - ANSWERSA personal/family like culture with an internal focus
Adhocracy culture - ANSWERSa culture where an org. operates flexibly with an external focus
Hierarchy culture - ANSWERSa structured/stable environment with an internal focus
Market culture - ANSWERSa results oriented/customer driven culture with an external focus
Keys to a successful culture shift (5) - ANSWERS1. clear strategic vision
2. management commitment
3. review org. structure, processes, and programs
4. employee socialization
5. positive reinforcement
EE Engagement - ANSWERSThe term appeared in the 1990s
Engagement goes a step beyond EE motivation and satisfaction as it involves an emotional commitment
to the organization.
EE engagements aims to show EEs a link between... - ANSWERStheir efforts and the success of an org.
Ever since the industrial revolution ERs have been studying EE engagement to... - ANSWERSincrease
productivity
Frederic Taylor - ANSWERS1909 published the principles of scientific management: influenced job design
by breaking jobs into tasks to increase productivity.
No regard was given to the human element.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Bensuda. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.49. You're not tied to anything after your purchase.
