Nurse Leader & Manager Chapter 22 Questions With
Complete Solutions
a group may attribute power to different individuals because of
their _______, ______, or _______. Correct Answers
expertise, leadership, or charisma
Accommodating/Cooperating Correct Answers One party
makes a conscious decision to let the other group win, but
frequently with this strategy, the accommodating party collects
IOUs for use in the future. The original loss may result in a more
positive outcome in the future.
assessing the patients needs and then proceeding to a
consideration of delegation is a part of the ______ and _____
process Correct Answers planning and implementation
authority to delegate... Correct Answers varies. so RNs must
check the jurisdictions statuses and regulations
Autocratic leadership Correct Answers also called directive
leadership or authoritarian leadership, involves the leader
assuming complete control over the decisions and activities of
the group.
Avoiding Correct Answers There is awareness of the conflict
situation but the parties involved decide to either ignore the
conflict or avoid/postpone its resolution. The conflict has not
been resolved and may resurface later in an exaggerated format.
, can an RN delegate if there are statuses and regulations in place
that support delegation? Correct Answers yes
coercive power Correct Answers The opposite of reward
power. utilizing threat of punishment to force someone to
comply or do something the individual does not want to do. May
be conveyed via threats of loosing ones job, demotion, or
receiving a poor performance review or evaluation
Collaborating Correct Answers This is a joint effort to resolve
the conflict with a win-win solution. All parties set aside
previously determined goals, determine a priority common goal,
and accept mutual responsibility for achieving this goal. This
focus on problem solving is based on mutual respect, honest
communication, and shared decision making.
Communication Skills Correct Answers the ability to establish
trusting interpersonal relationships with patients, peers,
subordinates, and superiors to maximize goal achievement and
enhance the personal growth of all participants
Competing Correct Answers This approach results in a win for
one party at the expense of the other group/s. This win-lose
confrontation can leave the loser frustrated with a desire to get
even in the future. This strategy may be utilized when one party
has more knowledge regarding the situation or when resistance
is appropriate because of ethical concerns or unsafe patient care
practices.
Compromising Correct Answers For this technique to be
effective, both parties must be willing to relinquish something of
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