NR 509 MIDTERM EXAM REVIEW
QUESTIONS AND ANSWERS
Active listening - Answer--closely attending to what the patient is communicating
-connecting to the patient's emotional state
-verbal and nonverbal skills
Empathic responses - Answer-capacity to identify with the patient and feel the patient's
pain as your own, then respond in a supportive manner
Guided questioning - Answer-Helps to continue the patients story
-moving from open ended to focused questions
-using questions that elicit a graded response
-asking a series of questions, ONE at a time
-clarifying what the patient means
-encouraging with continuers
-using echoing
also known as adaptive questioning
Reassurance - Answer-appropriate way to help the patient feel that problems have been
fully understood and are being addressed
Partnering - Answer-When building rapport with patients, express your commitment to
an ongoing relationship
Transitions - Answer-Inform your patient when you are changing directions during the
interview.
Empowering the patient - Answer--to ask questions
-express their concerns
-probe your recommendations
in order to encourage them to adopt your advice, make lifestyle changes, or take
medications as prescribed.
Comprehensive exam used for?
Includes?
Focused exam used for? - Answer--new patients
-health history
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