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Exam (elaborations)

State Farm Auto Exam Latest Update

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  • Course
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State Farm Auto Exam Latest Update...

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  • August 23, 2024
  • 7
  • 2024/2025
  • Exam (elaborations)
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  • State Farm Auto
  • State Farm Auto
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State Farm Auto Exam Latest Update

Competitive Bids: ANSWER In the competitive bid process, multiple repairers
submit estimates or "bids" for a certain job. The "competitive" price is determined
by the lowest, comprehensive bid and serves as the foundation for settlement. In
every instance, the car owner

Select the facility where the repairs will be performed.


PCPs - ANSWER State Farm has a continual

Survey that allows repairers to offer information.

online. Labour rates and material pricing levels are determined based on the
repairer's information.

reflect the current prices in that location. PCPs are determined by examining the
data provided by

Repairers that satisfy the Equipment/Capabilities Criteria mentioned on the Repair
Facility Survey form


Select the Service Program - ANSWER. In some markets, repairers have been
chosen to participate in State Farm's Select Service.

Program. The initiative aims to improve claim service.

Improve efficiency and afford

Customers have the chance to select qualified repairers to examine and estimate
vehicle damage.


Paintless Dent Repair - ANSWER Paintless Dent Repair (PDR) is an
industry-accepted repair procedure that involves the removal

of

, hail dents or other sorts of damage to metal outer surface panels without disrupting
the

The vehicle's finish. In most circumstances, this method requires the use of
specialist tools to apply.

Apply pressure to the rear of the panel to eliminate surface flaws. Other techniques
could be

Depending on the extent and position of the damage, it can be repaired from the
panel's top side.

damage. Using one of these approaches, the technician can restore panel look.

This removes the need to refinish the panel's surface area.

The PDR method is frequently used to repair hail damage or other comparable
damages that occur when an

The outer panel impacts (or is struck by) an object that does not damage the panel's
finish.

The refinishing process is unnecessary because the panel's outside finish has not
been affected.

Repairs may be handled more quickly and cost-effectively.


ICAR - Inter-Industry Conference on Auto Collision Repair.


Determine Repair Costs - ANSWER The pricing we pay for most repair services
will be established by printed or electronic

Collision estimation guides and repair facility survey findings. Unfortunately, it is
not feasible to

Calculate the cost of each repair operation using these sources. For instance,
estimating a

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