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CHL IAHCSMM CHP1-2 questions and answers verified answers||Latest 2024/2025
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CHL IAHCSMM CHP1-2 questions and answers verified answers||Latest 2024/2025
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CHL IAHCSMM CHP1-2todays central service leaders manage their departments in an environment of ever-changing
technologies, increasing customer demands, and limited resources. they are constantly
challenged to attain goals that include all of the following except - ANSmeet industry bench
marking standards
the skills required to accomplish a specific task or function - ANSskill test
the concept of span of control suggest that the number of employees one person can effectively
supervise increases as the complexity of their job duties increases - ANSfalse
an organizing principle that suggests each employee should only have one supervisor -
ANSunity of command
a central service leader must be able to solicit input form the cs team - ANStrue
the major portion of the work in sterile storage area includes all of the following except -
ANSbio-medical repair
the beliefs, values, and norms shared by department personnel that are considered valid and
are passed on to new employees in the department - ANSculture
a policy that permits no amount of leniency regarding harassing behavior - ANSzero tolerance
policy
unfavorable or unfair treatment on the basis of an individual's race, religion, gender, national
origin, disability, age, and, in some states and communities, sexual orientation is -
ANSdiscrimination
successful team leaders and their teams develop goals based on their facility's - ANSmission
statement
team referring to those in the highest healthcare administrative levels; also called executive
team. this term is derived from the observation that the word chief is frequently in the position
title example chief financial officer - ANSc-suite
this position leads patients care services and overseas the nursing staff including registered
nurses (RNs) and lpns this leader is also responsible for the policies and practices used to
manage direct patient care - ANSchief of nursing officer
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