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CHL TEST questions and answers verified answers||Latest 2024/2025
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CHL TESTIn some facilities this department may send seed pods and bead holders to Sterile Processing
for processing: - ANSRadiation Oncology
One positive way a leader can improve their department's image is to: - ANSProvide information
to other departments
Traits of an effective speaker include: - ANSThey are spontaneous and sensitive
This department is usually responsible for defend-in-place structures: - ANSFacilities
Maintenance
An effective tactic for man against conflict is - ANSRemaining impartial
Succession planning - ANSHelps to provide growth for the department's future
A department that generates revenue in a facility is called a - ANSProfit center
One of the most important things a Sterile Processing leader can do for the future is to: -
ANSMaintain a staff that can handle challenges
Sterile Processing leaders manage - ANSAll the above:
regulatory and standards compliance,
Processes and systems
Human resources
The induction process includes: - ANSShowing the inductee the staff locker rooms
When planning educational sessions to address a department error remember: - ANSMost
mistakes are unintentional and due to lack of knowledge of the procedure
Effective time management strategies for Sterile Processing leaders include: - ANSDelegating
tasks that do not specifically need a leader to accomplish
Successful leaders take care of their department customers by: - ANSDoing what is right for
both Sterile Processing and the customer
A benefit of staff education is: - ANSIncreased customer satisfaction
A list of costs for a major expense category is called the - ANSSub-account
, When budgeting for the variable labor budget leaders should consider: - ANSThe projected
number of surgical procedures
The individual characteristic "attitude" is best described as? - ANSOperating Room personnel
respect the work of Sterile Processing personnel and choose not to blame them when issues
arise.
When budgeting for the variable labor budget, leaders should consider: - ANSThe projected
number of surgical procedures.
Multitasking is a factor that can contribute to errors. Which strategy is best for mitigating this
factor? - ANSEstablish departmental processes and staffing assignments that minimize
interruptions for personnel performing high-demand tasks.
Which of the following quality tools is a cause and effect tool? - ANSFishbone diagram
Competency-based training should be conducted for all staff because: - ANSIt provides skills to
perform work according to standards.
When handling complaints: - ANSPay attention and take notes
Performance improvement in-service sessions typically include: - ANSIn-service on areas that
need clarification.
The term used when expenses are higher than budgeted: - ANSNegative variance
A staff member receives a case cart in decontamination and the instrumentation have not been
pretreated. This is the fourth time today this has occurred after reporting the situation with the
first incident. What common source of conflict does this represent? - ANSAccountability issues
Method(s) of low temperature sterilization need(s) humidification: - ANSEthylene oxide and
ozone
Sally is in the process of evaluating the current status in sterile Processing to determine which
processes she could enhance. Which of the following tools should Sally use? - ANSGap
analysis
Stewart is using a chart showing the path that an item such as an instrument try takes as it
cycles through a process. The chart also shows the decisions made along the path. Which tools
is Stewart using? - ANSProcess Flow Map
What are the goals of the decontamination process? - ANSProvide safe products for patients
and keep employees safe.
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