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CH. 2 Automotive Careers ASE testing exam with 100- correct answers.
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CH. 2 Automotive Careers ASE testing exam with 100- correct answers.
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CH. 2Automotive
Careers ASE
testing exam
with 100%
correct answers
Automotive technician - answer An
______________________________ makes a living
diagnosing, servicing, and repairing cars, vans,
and light trucks.
Master technician - answer A(An)
___________________________ is an experienced
professional who has mastered all the specialized
areas of automotive technology and is capable of
working on almost any part of a vehicle. This
person can service and repair engines, brakes,
, transmissions, axles, heaters, air conditioners, and
electrical systems. A master technician generally
has enough experience to advance to a position as
a shop supervisor, a service manager, or an
instructor.
Shop supervisor - answer The
_____________________________ is in charge of all the
other technicians in the service facility. The
supervisor must be able to help others
troubleshoot problems in all automotive areas. The
shop supervisor must also communicate with the
service manager, parts manager, and technicians.
Service manager - answer The
__________________________ is responsible for the
complete service and repair operation of a large
repair facility. must also handle customer
complaints, answer questions, and ensure that the
technicians are providing qual- ity service for their
customers.
Service writer - answer A(An)
____________________________ prepares work orders for
vehicles entering the shop for repair or service.
This person greets customers and listens to
descriptions of their problems. The service writer
must then fi ll out the repair order, describing what
might be wrong.
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