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CPHQ Study Guide | Questions And Answers Latest {} A+ Graded | 100% Verified
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CPHQ Study Guide | Questions And Answers Latest {} A+ Graded | 100% Verified
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CPHQ Study Guide | Questions And Answers Latest {2024- 2025} A+ Graded | 100%Verified
Which of the following is NOT part of the seven steps to the Kubler
Ross Change
Curve model?
A. shock
B. experiment
C. anger - A. anger
All styles are important for different situations an organization may find itself in at any given point in
time. Which of the following leadership styles is best when
an organization is in crisis mode?
A. autocratic
B. empowering
C. transactional
D. transformational - A. Autocratic
Quality Assurance - Measures compliance
with standards
Quality Control - Process of ensuring products
and services meet consumer
expectations
Performance
Improvement - Continuously improve
processes to meet
,standards
Quality Defect:
Underuse - Failing to provide medically necessary care or follow evidence based medical practice
Quality Defect: Overuse - Providing a drug or treatment without medical justification
Quality Defect: Misuse - Medical errors in the provision of care
DEFECT:
Wrong site surgery
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - C. Misuse
DEFECT: Use of high tech imaging (MRI, CAT scan) when
other diagnostic tests are sufficient
A.
Underuse
Failing to provide medically necessary
,care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - B. Overuse
DEFECT: Less than 10% of recommended women
receive annual mammograms
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - A. Underuse
DEFECT: Nearly 10,000 pneumonia related deaths per
year could be prevented with the
administration of a vaccine
A.
, Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - A. Underuse
DEFECT: Administering the wrong drug to a patient or
resident
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - C. Misuse
DEFECT: Antibiotics prescribed for simple viral infection
A.
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