CPHQ Final Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%
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When is it most helpful to use Comparative Data? - Comparative data would prove most helpful in
improving the processes at a low performing hospital by comparing their data and processes with those
of high-ranking medical facilities and therefore, process improvement solutions could be derived.
Quality - Doing the right thing at the right time in the right way for the right person and getting the best
possible results.
Quality Assessment - Determination of how processes and services correspond to current standards, as
well as a patient's satisfaction with the care received.
Quality Assurance - That set of activities that are carried out to set standards and to monitor and
improve performance so the care provided will satisfy stated or implied needs. Focusing on outputs or
quality after the point of production, including any corrective actions necessary to optimize post-
production quality, as in a surgery preformed to removed a foreign body.
Quality Improvement - An approach to the study and improvement of the processes of providing
healthcare services to meet needs of clients.
Quality Indicator - an agreed upon outcome measure to determine the level of quality achieved.
Risk Management - Taking steps to avoid and control risks within an environment.
What is the most logical first step in the goal-setting process? - Develop an overall picture of the partial
goals to be achieved.
Epidemiology Theory - A tool used to identify the source and cause of an issue; distribution of disease
and its impact upon a population.
, What challenge often occurs when using aggregated data? - Context is lost and solutions are not
identified. Aggregate data cannot provide the type of detailed information which patient level data can,
but is crucial for planning and guidance of the performance of health systems.
As a regulator for the healthcare industry, what is the most important function of transparency of
healthcare data serves ? - It encourages performance improvement to create more positive data.
What is the first step in process improvement? - Identifying process issues.
What two elements must be addressed in order to improve the process of physicians providing
adequate explanations to patients (patient safety culture). - Patient perceptions and clinical quality.
Statistical Anomoly - A statistical anomaly occurs when something falls out of normal range for one
group, but not as a result of being in that group.
For something less abstract: More members of Group A have a trait than members of Group B do, but
members of Group B are just as capable of possessing that trait.
What is Triage? - The process of determining the priority of patients' treatments based on the severity of
their condition.
Qualitative Data - Data which is observed: color, smell, opinion, taste, etc.
Quantitative Data - Data which can be measured: numbers, length, time, etc.
Random Variable - A variable whose value is subject to variations due to chance.
Trend Analysis - A project management quality control tool. Is a mathematical technique that uses
historical results to predict future outcome. This is achieved by tracking variances in cost and schedule
performance.
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