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CPHQ Exam 2 | Questions And Answers Latest {} A+ Graded | 100% Verified
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CPHQ Exam 2 | Questions And Answers Latest {} A+ Graded | 100% Verified
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CPHQ Exam 2 | Questions And Answers Latest {2024- 2025} A+ Graded | 100% VerifiedStrategy - A planned action toward a goal
Strategic Management Process - A six-step process that encompasses strategic planning,
implementation, and evaluation
Strategic Planning - A set of procedures for making decisions about the organization's long-term goals
and strategies. Consider what the company wants to do, what it should do, and what it can do.
mission statement - a short, specific written statement of the reason a business exists.
Vision Statement - Expresses what the organization should become, where it wants to go strategically
Guiding Principles - Define the organizations attitudes and policies for employees and thereby help to
direct the vision.
SMART goals - goals that are specific, measurable, attainable, realistic, and timely
How to determine "what an organization should do" - Assess the external environment
How to determine " what an organization can do" - Assess the internal environment
structural variables - Subsystems of an organizations
Hoshin - A Japanese word meaning statement of objectives.
Hoshin Kanri planning - policy deployment through a strategic planning process that utilizes project-
based improvement. Planning typically performed at three levels: general (senior management),
intermediate (middle management), and detailed (implementation teams).
, Bears ultimate responsibility for setting policy, financial and strategic direction, and the quality of care
and service provided by all of its practitioners - An organization's governing body
Leadership - The ability to influence an individual or group toward achievement of goals. Determining
the correct direction or path.
Management - Doing the correct things to stay on the correct path.
Continuous survey readiness (CSR) - Preparation for accreditation surveys
Credentialing and Privileging - Process by which a provider is granted permission to practice in an
inpatient setting
ACGME six areas of general competencies - Patient care, medical or clinical knowledge, practice-based
learning and improvement, interpersonal and communication skills, professionalism, systems-based
practice
Performance Management - A process of defining, measuring, appraising, providing feedback on, and
improving performance
Studer's pillars - Service, quality, financial, people, growth
Framework for leadership for improvement step 1 - Set direction: Mission, vision, strategy
Framework for leadership for improvement step 2 - Establish the foundation
Framework for leadership for improvement step 3 - Build will
Framework for leadership for improvement step 4 - Generate ideas
Framework for leadership for improvement step 5 - Execute change
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