Skywest Flight Attendant Training Exam
Questions and Answers
Head Wind - Answer -Wind blowing directly against the course of an aircraft
Ferry Flight - Answer -Flight set up to move aircraft from one station to another without
passengers
ERJ 175 - Answer -Embraer Regional Jet
Duty Time - Answer -The time beginning at the report for duty time and terminating at
the release of duty time
Domicile - Answer -The city designated by the company where flight attendants are
based
Direct Flight - Answer -Most direct flight making intermediate stops
Crew Resource Management - Answer -Effective utilization and communication with all
resources to achieve safe, efficient flight operations
Crewmember - Answer -A person assigned to perform a duty in an aircraft during flight
time
Connection - Answer -A required plane change to arrive at destination
Deadheading - Answer -Transportation of a crewmember from one point to another in
order to cover a trip
Customer Service Agent (CSA) - Answer -Responsible for assisting customers, whether
it's a customer relations, frontline, gate, cargo, or ground operations employee.
Flight attendants interact with customer service representatives in boarding and
deplaning passengers
, 69 passengers
9 first class seats
16 Delta+ seats
44 main cabin seats
CRJ 700 (70 PAX) - Answer -Bombardier Canadair Regional Jet
70 passengers
6 first class seats
16 Economy Plus seats
48 Economy
CRJ 700 (70 PAX-AE) - Answer -Bombardier Canadair Regional Jet
70 passengers
6 first class seats
16 main cabin extra seats
48 coach seats
CRJ 900 (76 PAX) - Answer -Bombardier Canadair Regional Jet
76 passengers
12 first class seats
12 Delta+ seats
52 main cabin seats
Flight Attendant (FA) - Answer -Individual qualified to perform safety duties and deliver
customer service in the aircraft cabin
Flight - Answer -Movement of an airplane from its point of origin to its final destination
First Officer - Answer -A pilot second-in-command whose duty is also to assist or relieve
the captain in the manipulation of the controls of an aircraft, including takeoff and
landing
Hanger - Answer -Building in which aircraft maintenance is performed and
administrative offices and training are housed
Unaccompanied Minor (UMNR) - Answer -A child traveling alone
Auto Pilot - Answer -The electronic device used to maintain control of the aircraft when
desired by the flight deck crew
Altitude - Answer -The height of an aircraft above sea level usually expressed in feet
Air Traffic Control (ATC) - Answer -A service operated by the appropriate authority to
promote a safe, orderly, and expeditious flow of the aircraft
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