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SkyWest Crew Policy Exam Questions and Answers
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SkyWest Crew Policy Exam Questions and Answers
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SkyWest Crew Policy Exam Questionsand Answers
Where is the official personnel file for each flight attendant maintained? - Answer -
SkyWest Corporate Headquarters located in St. George, Utah
What does the official personnel file for each flight attendant contain? - Answer -All
records, progress reports, evaluations, and other documents involving the flight
attendant's employment relationship with the Company.
Can documents be removed from the personnel file? - Answer -No, documents may not
be removed from this file at any time.
When can a flight attendant request to inspect their personnel file? - Answer -With the
Company during normal office hours.
Is the personnel file accessible during a flight attendant's exit interview? - Answer -Yes,
but the request for inspection should be made at least five days prior to the scheduled
exit interview.
To what should probationary flight attendants refer for guidelines? - Answer -Company
Policy Manual SP 60 Probationary Period.
Are flight attendants required to adhere to all rules of conduct and InFlight Operations
bulletins? - Answer -Yes, they are to adhere to all rules of conduct and any InFlight
Operations bulletins issued at all times.
What could be the consequence of failing to comply with the rules of conduct? - Answer
-Corrective action being taken as outlined in Flight Attendant Policy Manual SP 2324
Corrective Action and Employment Separation.
What are some of the minimum expectations and rules of conduct for flight attendants?
- Answer -Flight attendants owe their entire professional services to the Company, must
use checklists, follow company policies at all times, are not allowed to carry firearms on
any Company aircraft, and must not consume alcoholic beverages in specific
circumstances.
What are flight attendants restricted from doing during critical phases of flight? - Answer
-Flight attendants should not perform non-safety items such as ordering galley supplies,
, confirming passenger connections, promoting the air carrier, pointing out sights of
interest, eating meals, reading unrelated publications, and having nonessential
conversations.
Are there any specific restrictions regarding smoking for flight attendants? - Answer -
Flight attendants are not allowed to engage in smoking, electronic smoking, vaping, or
the use of smokeless tobacco in or on Company aircraft, ramp areas, or near any
aircraft at any time, and these activities are also prohibited while conducting business
with passengers.
What knowledge requirements are placed on flight attendants? - Answer -Flight
attendants must have a thorough knowledge of all regulations, standard operating
procedures, and Company policies and can be examined by InFlight instructors at any
time.
What should flight attendants do if they encounter a situation not covered by Company
manuals or bulletins? - Answer -Flight attendants shall communicate with the Company
for guidance.
What information are flight attendants required to keep updated with the Company? -
Answer -Current telephone number with Crew Support and current address with Payroll.
How should flight attendants interact with other members of the InFlight Operations
Department, other departments within the Company, and other associated entities? -
Answer -Flight attendants must cooperate fully with other members/employees,
departments, and associated agencies and businesses.
What is expected regarding the demeanor of flight attendants? - Answer -Flight
attendants must be courteous and professional at all times, and rude and abusive
language or behavior is not acceptable.
Are there any specific requirements or considerations regarding medications and flight
attendants? - Answer -Flight attendants should avoid drugs when flying, consult their
physician regarding prescribed medications, notify the Company if any medication
affects their ability to fly, and the use of non-prescribed drugs or those prohibited by the
FAA can lead to dismissal.
Are there guidelines regarding blood donation for flight attendants? - Answer -Flight
attendants should avoid giving blood unless necessary, can return to work 72 hours
after donation, but a hematocrit test is required to ensure their blood level is no less
than three percent lower than before donation unless 14 days have passed since
donation.
Are there restrictions for flight attendants regarding scuba diving? - Answer -Flight
attendants must not begin a flight within 24 hours of the end of scuba diving to avoid
decompression sickness.
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