CNUR 201 Prep Exam Questions And Answers Already Passed.
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Course
CNUR 201
Institution
CNUR 201
Silence - Answer -Therapeutic Communication Strategy
Letting the patient sit and think about their answer to the question, too much talk may cut off the honest things they were about to say
Active Listening - Answer -Therapeutic Communication Strategy
Includes observing the patients ve...
CNUR 201 Prep Exam Questions And
Answers Already Passed.
Silence - Answer -Therapeutic Communication Strategy
Letting the patient sit and think about their answer to the question, too much talk may cut off the honest
things they were about to say
Active Listening - Answer -Therapeutic Communication Strategy
Includes observing the patients verbal and no verbal cues, understanding the patient's social status in
their life, and providing constructive feedback to the patient. Listening with EMPATHY is the most
important.
Paraphrasing - Answer Explain what the patient said in basic words to see their response
Restating - Answer Echoing the feelings of the patient by just repeating what they said back to them
Reflecting - Answer Assisting people to understand their own feelings and thoughts better. Describe
their current feeling then ask why they feel that way.
Exploring - Answer Gives the nurse a chance to examine feelings and experiences more
Open Ended Questions - Answer Questions that make the patient answer with their own thoughts
other than yes or no questions
Close ended questions - Answer -Patient can only answer yes or no questions
-do not start conversations
-No therapeutic
Therapeutic Communication Strategies - Answer -Silence
, -Active Listening
-Clarifying Techniques
-Open Ended Questions
Non-Therapeutic Communication Techniques - Answer -Excessive question asking
-Giving approval or disapproval
-Giving advice
-Asking 'why' questions
Cultural Considerations - Answer -Communication Styles
-Eye Contact
-Touch
-Cultural Filters (a form of cultural bias, we need to put them behind us and listen to what the patient is
saying)
Preparing for the clinical setting - Answer 1. Pace: go as slow as the patient needs 2. Setting: establish a
setting where the patient feeling comfortable
3. Seating: chair should be arranges so normal voice can be used, eye contact can be made or avoided.
Both sitting or both standing, avoiding face to face stance when possibly as side by side is less
intimidating.
Tactics to Avoid - Answer -Arguing
-False reassurance
-Interupt situations where the patient can think about personal dynamics
-Keep questioning personal situations the patients don't want to talk about
-Join in on the patients attack on their friends/family
-Participate in criticism of a co-worker
Helpfull Guidelines - Answer -Speak briefly
-When you don't know what today, say nothing
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