What are the core values of CPI - ANSWER: ➡ Care, Welfare, Safety, and Security for all involved.
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Core value of CPI- CARE - ANSWER: ➡ demonstrate respect, maintain dignity, and being
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nonjudgmental and empathetic.
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Core value of CPI- WELFARE - ANSWER: ➡ provide emotional and physical support and always
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consider the client's best interest.
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Core value of CPI- SAFETY - ANSWER: ➡ protect human rights and reduce and manage risks.
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Core value of CPI- SECURITY - ANSWER: ➡ maintain a safe, effective, and therapeutic relationship
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that relies on collaboration.
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Aggression - ANSWER: ➡ the outward expression of anger. Yelling, grunting, verbalizing....
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Violence - ANSWER: ➡ the physical expression of anger. throwing desks at people. Punching....
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Key Learning Objective of CPI - ANSWER: ➡ Identify behaviors that indicate an escalation toward
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aggression and violent behaviors. Take measures to AVOID escalation and to decelerate the crisis
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situation.
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Crisis Development Model - ANSWER: ➡ Behavior levels and the staff attitudes/approaches in
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response.
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The ANXIETY behavior level - ANSWER: ➡ individual demonstrates changes in behavior. wringing
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hands, sweating, rocking, talking rapidly.
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, The DEFENSIVE behavior level - ANSWER: ➡ individual is starting to lose rationality. Responses are
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disproportionate. sewaring, posturing, throwing items off table.
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The RISK behavior level - ANSWER: ➡ individual is demonstrating behaviors that put himself or
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others at risk. May become physically violent or throw things at others.
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The TENSION REDUCTION behavior level - ANSWER: ➡ individual demonstrates a decrease in
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emotional and physical energy. Increase in RATIONALITY. RELAXED
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Staff Attitude/Approach to ANXIETY - ANSWER: ➡ Supportive
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Supportive approach in response to an individual's anxiety - ANSWER: ➡ Offer support, empathy,
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and tools you may know that will help them to become calm. Ask and listen to what the person has to
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say.
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Staff Attitude/Approach to Defensive Behaviors - ANSWER: ➡ Directive
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Directive approach in response to an individual's defensive behaviors - ANSWER: ➡ DECELERATE
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an escalating Behavior. Offer choices. set limits, give opportunities, remain calm. Use visuals, reduce
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conversation, and utilize first/then strategies. MANAGE the environment to REDUCE risk.
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Staff Attitude/Approach to Risk Behaviors - ANSWER: ➡ Physical Intervention
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The PHYSICAL INTERVENTION approach to risk behaviors - ANSWER: ➡ Disengagement and or
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holding strategies to manage a risk behavior. Continuously assess the behaviors and risks. Use least
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restrictive responses. Response must be proportionate and reasonable. EX. barriers, removing
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others from the classroom....
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Staff Attitude/Approach to TENSION REDUCTION - ANSWER: ➡ Therapeutic Rapport
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THe approach of THERAPEUTIC RAPPORT in response to an individual's tension reduction. -
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ANSWER: ➡ re-establish communication. Express you still care about the individual. Debrief after
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the crisis with the individual and the staff separately. Provide coping skills
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