Crisis Prevention Intervention CPI exam
questions with answers
Anxiety - ANSWER: ➡ a noticeable increase or change in behavior
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Challenge Position - ANSWER: ➡ a body position in which one individual is face-to-face, toe to toe,
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and eye to eye in relation to another individual
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Classroom Model - ANSWER: ➡ demonstrating physical interventions in order to show the
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application of basic principals
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Coping Model - ANSWER: ➡ a model that staff members can use to guide them through the process
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of establishing Therapeutic Rapport with an individual after a crisis individual
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Decision-Making Matrix - ANSWER: ➡ a tool that can help staff reach objective critical decisions
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about risks
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Defensive Level - ANSWER: ➡ the beginning stage of loss of rationality. At this stage, an individual
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often becomes belligerent and challenges authority. It is the second level in the Crisis Development
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Model
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Directive Staff Attitude/Approach - ANSWER: ➡ an approach in which a staff member takes control
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of a potentially escalating situation. It is the recommended staff attitude/approach to an individual at
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the Defensive level.
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Disengagement - ANSWER: ➡ the use of a physical intervention to gain a release from any holding
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situation while minimizing risk of pain or injury in situations in which the behavior has been
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assessed as a lower, medium, or higher risk to self or others.
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Empathic Listening - ANSWER: ➡ an active process to discern what a person is saying
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, Grab/hold - ANSWER: ➡ a situation in which another person maintains physical contact without
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consent and there is the intentional or unintentional risk of harm to a part of one's body
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Haptics - ANSWER: ➡ communication through touch; a form of nonverbal communication
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Higher-Level Holding - ANSWER: ➡ physical intervention necessary to restrict a person's range of
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movement in relation to high-risk behavior as determined by a behavioral risk assessment.
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Integrated Experience - ANSWER: ➡ the concept that behaviors and attitudes of staff impact
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behaviors and attitudes of those in their care and vice versa
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kinesics - ANSWER: ➡ the nonverbal behavior that communicates messages to others via body
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position, posture, and movement
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likelihood - ANSWER: ➡ the chance that an event or behavior may occur
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Limit Setting - ANSWER: ➡ a verbal intervention skill in which a person is offered choices and
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consequences.
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Limits should be - ANSWER: ➡ clear, simple, reasonable, and enforceable
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Lower Level Holding - ANSWER: ➡ physical intervention necessary to use as a guide or physical
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prompt or to provide minimal physical support to limit the person's range of movement in relation to
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low-risk behavior as determined by a behavioral risk assessment.
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Medium Level Holding - ANSWER: ➡ physical intervention necessary to limit the person's range of
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movement in relation to medium-risk behavior as determined by a behavioral risk assessment.
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Medium level holding is designed to limit the person's ability to move away from staff and cause
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harm to self and others.
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Opt-Out Sequence - ANSWER: ➡ an algorithm designed to assist staff in the assessment of risk
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behavior and decision making required during the use of physical intervention.
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