Medical Office Procedures Practice Questions and Correct Answers
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Course
Medical Office Procedures
Institution
Medical Office Procedures
If you discover that another medical assistant in your practice is disclosing information about a celebrity patient to a blogger, you should: inform the supervisor of the office
A specialist that focuses on dealing with the skin, nails, hair and its diseases. Dermatologist
All of the following ar...
Medical Office Procedures Practice
Questions and Correct Answers
If you discover that another medical assistant in your practice is disclosing information
about a celebrity patient to a blogger, you should: ✅inform the supervisor of the office
A specialist that focuses on dealing with the skin, nails, hair and its diseases.
✅Dermatologist
All of the following are clinical skills EXCEPT: ✅Filing patient records
The ______________ was the first organization to place an emphasis on the
educational objectives of medical assisting. ✅AAMA
It is appropriate to discuss a patient's personal information at home. ✅False
Treating others like you want to be treated can also be referred to as what? ✅The
Golden Rule
A patient may use these facilities when they want immediate care and do not want to
wait on an appointment with their personal physician. ✅Urgent Care
Medical Assistants who perform both clinical and administrative skills are referred to as
generalists. ✅True
What treatments are considered to supplement or add to the conventional form of
medicine? Choose all that apply. ✅Complementary therapies
_____________are medical doctors who diagnose and treat conditions that require a
special area of knowledge. ✅Specialists
A specialist that focuses on the medical care of infants, children, and adolescents.
✅Pediatrician
OSHA is responsible for protecting worker health and safety. ✅True
The HHS is responsible for administering programs that deal with health, welfare and
health IT. ✅True
Type of medical practice where Physicians set up their own clinic and are responsible
for all administrative decisions associated with the practice. ✅Private/Solo
,As a medical administrative assistant, it is always important to be aware of the
impression and professional image you display because: ✅You are a representation of
the physician and practice
A specialist that focuses on using medical imaging to diagnose and treat diseases seen
within the body. ✅Radiologist
Which organization is responsible for protecting the integrity of HHS programs? ✅OIG
The OIG provides ongoing efforts to stop Medicare and Medicaid fraud. ✅True
It is appropriate to wear perfume or cologne to work as a medical administrative
assistant. ✅False
Patients should always be addressed by their first name. ✅False
Comfortable shoes, like running shoes, would be considered appropriate attire for the
medical office. ✅True
____________ allows you to endure difficult circumstances without acting annoyed or
angry. ✅Patience
Punctuality, proper grooming, and appropriate dress on the job exhibit the quality of?
✅Professional image
_________ is outside the scope of practice for a medical assistant with an
administrative focus. ✅Setting up the exam room for a procedure
CMS administers the Medicare program. ✅True
Medical administrative assistants are not required to be certified in most states. ✅True
Professional certification is a way to measure competency of a medical assistant at an
entry-level job. ✅True
__________ is a responsibility of a medical assistant with an administrative focus.
✅Scheduling appointments
Which is true when it pertains to self-boundaries? ✅a. The interests of the patient must
always come first.
b. The therapeutic relationship differs from a personal relationship.
c. They define the limit of appropriate behavior.
d. All of the above.
, Allied health professionals include: ✅a. pharmacy technicians
b. paramedics
c. radiology technicians
d. all of the above
Putting oneself in another person's situation describes the quality of_________?
✅Empathy
Which organization awards the CMAA credential? ✅National Healthcareers
Association
A patient who becomes pregnant would be referred to a/an: ✅Obstetrician
Which organization ensures the meaningful use of electronic health records? ✅CMS
What treatments are considered to supplement or add to the conventional form of
medicine? Choose all that apply. ✅Complementary therapies
Alternative therapies
____________is always being straightforward with the patient when relaying
information. ✅Honesty
The security rule only applies to PHI that is transmitted electronically. ✅True
The artificial termination of a pregnancy is called a(n): ✅abortion
Patients have a right to make determinations for themselves ✅autonomy
Requires people to do what is in the best interests of others ✅beneficence
Principle by which the health care community decides to allocate resources that are in
scarce supply ✅distributive justice
A provider is required to report the following to the local health department: ✅a. all
infectious diseases, such as measles
b. communicable diseases; sexually transmitted diseases (STDs), such as herpes, HIV,
and syphilis
c. certain crimes (rape, domestic abuse, elder abuse, child abuse, neglect, exploitation,
wounds of violence, assault, physical injury due to a firearm)
d. all of the above
An end-of-year bonus is an example of a(n) _____ reward. ✅extrinsic
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