CPT study guide Questions With Answers Graded A+ Assured Success
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Course
CPT
Institution
CPT
Role of the phlebotomist:
1. Collect routine capillary and venous specimens for testing as requested.
2. Prepare specimen for transport, ensuring its stability.
3. Transport specimen to the laboratory.
4. Promote good public relations with hospital staff and patients.
5. Comply with new and re...
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National Healthcareer Association.
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from the National Healthcareer
Association.
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, Table of Contents
Introduction ..................................................................................................................................... 4
Phlebotomy As A Profession .......................................................................................................... 4
Anatomy And Physiology (An Overview) ..................................................................................... 5
Hemostasis ...................................................................................................................................... 7
Site Selection .................................................................................................................................. 8
Venipuncture ................................................................................................................................... 9
Complications Associated With Phlebotomy ............................................................................... 10
Factors To Consider Prior To Performing The Procedure: ........................................................... 10
Quality Assurance And Specimen Handling ................................................................................ 10
Analytical Errors ........................................................................................................................... 11
Routine Venipuncture ................................................................................................................... 11
Failure To Obtain Blood ............................................................................................................... 12
Special Venipuncture .................................................................................................................... 13
Special Specimen Handling .......................................................................................................... 14
Dermal Punctures (Microcapillary Collection) ............................................................................. 14
Order Of Draw .............................................................................................................................. 16
Test Tubes, Additives And Tests .................................................................................................. 17
Clinical Laboratory Sections......................................................................................................... 18
Safety ............................................................................................................................................ 20
Emergency First Aid ..................................................................................................................... 20
Infection Control/Chain Of Infection............................................................................................ 21
Legal Considerations .................................................................................................................... 25
Appendix A: Patients Bill Of Rights ........................................................................................... 26
Appendix B: OSHA Regulations ................................................................................................. 28
References ..................................................................................................................................... 31
Sample Test Questions .................................................................................................................. 32
Answers: ....................................................................................................................................... 34
National Healthcareer Association CPT Study Guide Ea 3
, INTRODUCTION
This study guide will provide information about phlebotomy as a specialized area of clinical
laboratory practice. The role of a phlebotomist has expanded, thus, creating the need to replace
on-the-job training with structured training programs, which, in turn, has lead to certification in
phlebotomy. Healthcare facilities are finding it advantageous to require national certification of
their phlebotomists in order to be within compliance of changing requirements by state and
federal agencies. The reader can use this booklet as a study guide for the National Healthcareer
Association‟s Certified Phlebotomy Technician exam. As such, this is a supplement for a review
and it is not meant to replace training textbooks and/or lecture notes.
PHLEBOTOMY AS A PROFESSION
Role of the phlebotomist:
1. Collect routine capillary and venous specimens for testing as requested.
2. Prepare specimen for transport, ensuring its stability.
3. Transport specimen to the laboratory.
4. Promote good public relations with hospital staff and patients.
5. Comply with new and revised procedures as described in the procedures manual.
6. Assist in collecting and documenting monthly workload and recording data.
7. Maintain safe working conditions.
8. Perform laboratory computer operations.
9. Participate in continuing education programs.
10. Perform other tasks assigned by supervisory personnel.
Professionalism
The phlebotomist is a member of a service-oriented industry that requires professional behavior
at all times. Professionalism is an attitude and a set of personal characteristics needed to succeed
in this area. Other characteristics imperative to a phlebotomist include:
A. Dependability
B. Honesty
C. Integrity
D. Empathy and compassion
E. Professional appearance
F. Interpersonal skills
Ethical Behavior
Ethical behavior entails conforming to a standard of right and wrong to avoid harming the patient
in any way. Standards of right and wrong called the “code of ethics” provide personal and
professional rules of performance and moral behavior that all phlebotomists are expected to
follow.
National Healthcareer Association CPT Study Guide Ea 4
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