SHRM Certified Professional CP Interpersonal
2024 Exam Review Questions and Answers
100% Pass | Graded A+
David Mungai [Date] [Course title]
, SHRM Certified Professional CP
Interpersonal 2024 Exam Review
Questions and Answers 100% Pass |
Graded A+
HR Stakeholders - Answer>> External customers include those
receiving or purchasing the organization's products or services
and those who seek a return on their investment in the
organization.
Internal customers include a number of roles in the organization
including Senior management, Boards of directors, Functional
leaders and Employees
Suppliers, Communities, political groups, religious institutions,
and governments focus on shared interests
Paths to Effective Work Relationships - Answer>> Strive for
diversity in the range of your relationships—diversity in age,
gender, background, ethnicity, and expertise. This provides an
opportunity to expand your understanding of the rest of the world.
Invest time and energy in developing and sustaining relationships.
This means attending to others even when you have no specific
needs to fulfill. You are building a resource you may need to turn
to later.
Develop an ease with "small talk" about non-work matters. Look
for openings for conversation, such as photos or references to
leisure activities.
Talk about yourself without dominating the conversation.
Learn to ask about others without prying into personal matters.
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