Exam (elaborations)
SHARP Career Course 2024 ACTUAL EXAM QUESTIONS AND CORRECT DETAILED ANSWERS(
- Course
- Institution
SHARP Career Course 2024 ACTUAL EXAM QUESTIONS AND CORRECT DETAILED ANSWERS(
[Show more]
Seller
Follow
Content preview
SHARP Career Course 2024 ACTUALEXAM QUESTIONS AND CORRECT
DETAILED ANSWERS VERIFIED
ANSWERS ALREADY GRADED A+
Stress has the ability to affect what four categories? - answersCognitive, Behavior,
Emotions, Physical
What is stress? - answersa normal physical response to events that make you feel
threatened or upset your balance in some way
The stress response is also known as what? - answersFight, Flight, or Freeze
What is trauma? - answersan event outside of one's normal experience that causes
intense fear for life
what four areas does vicarious traumatization effect in the professional realm? -
answersPerformance, Morale, Relational and Behavioral
what is traumatic stress? - answersthe stress response to a traumatic event in which
one is a victim or witness
What are the ABCs for addressing vicarious trauma? - answersAwareness, Balance,
Connection
, What is the difference between traumatic stress and vicarious trauma? -
answersTraumatic stress is a victim's reaction and vicarious traumatization is the
helper's reaction
What is the definition of resilience? - answersthe process of adapting well in the face of
adversity, trauma, tragedy, threats or significant sources of stress
How do the five dimensions of strength relate to resilience? - answersby helping to
increase it
Self care should cover which three aspects? - answersBody, Mind and Spirit
What is self-care? - answerswhat people do for themselves to establish and maintain
health and to prevent and deal with illness
What are active listening practices and roadblocks? - answersCreating a safe
environment, building a rapport and focus on issues
What is the value of active listening and How will you use it in your role as SARC/VA? -
answersHelps you connect to the complainant/victims and to appropriately asses their
needs
What are some techniques that will help you be effective at both receiving and sending
information? - answersEngaging, Focusing, Thinking, Questioning, Clarifying,
Paraphrasing and using "I" statements
What are the four components to the effective communication model? - answersSender,
Receiver, Feedback, Verbal and non-verbal messages
What is active listening? - answersA technique to understand what is being said a two
way process to communicate
Describe Active Listening Skills and behaviors - answersAcknowledge: provide verbal
and non-verbal awareness of speaker
Reflect: reflect feelings, experience or content "what I hear you saying is
Probe: ask questions "can you clarify what you meant by"
Support: shiw warmth and caring in your own way
Be Quite: Give the person time to think as well as talk do not interrupt
Paraphrase: summarize and clarify confusion "To confirm what I heard you say"
What are the four communication styles - answersAggressive, Passive Aggressive,
Assertive and Passive
what is the best way to make yourself aware of your unconscious nonverbal
mannerisms? - answerspractice, watch yourself in a mirror or record yourself
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller DESTINYGRACE. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
83662 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now