A. All other choices are important, but the first step is to ensure that the contracts
support the business—only then can an audit process be valuable.
B. All service level agreements (SLAs) should be measureable and reinforced
through key performance indicators (KPIs)—but the first step is to ensure that the
SLAs are aligned with business requirements.
C. The primary requirement is for the services provided by the outsource supplier
to meet the needs of the business.
D. Having appropriate controls in place for contract termination are important, but
first the IS auditor must be focused on the requirement of the supplier to meet
business needs.
With respect to the outsourcing of IT services, which of the following conditions
should be of GREATEST concern to an IS auditor?
Select an answer:
A.
4
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