Team Member Arby's Red Hat Service principles Right Ans - We're friendly,
We're proud, We put our customers first, We find a way to make it right
Manager Principle Right Ans - We're fully staffed with friendly people.
We treat our team members right.
We train, trust and empower.
We set the example.
4 Basic of Friendly Service Right Ans - Smile, Eye contact, Greet, and Thank
BLAST Right Ans - Believe, Listen, Apologize, Solve it and Thank
Four criteria for success Right Ans - Learn business
Win over the people
Frontline oriented
Builds credibility
Top five food safety practices Right Ans - Hot food hot, cold food cold
Clean and sanitize
Employee hygiene
Chemical stored and diluted properly
Record keeping
FATTOM: Basic conditions all organisms require to grow Right Ans - Food,
Acidity, Temperature, Time, Oxygen, Moisture
Temperature Danger Zone Right Ans - 41-135 degrees
Wearing mesh gloves Right Ans - When cleaning, assembling and
disassembling the slicer. When using knives and slicing tomatoes.
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