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2024 HRCI APHR EMPLOYEE RELATIONS (24%) EXAM WITH CORRECT ANSWERS
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2024 HRCI APHR EMPLOYEE RELATIONS (24%) EXAM WITH CORRECT ANSWERS
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2024 HRCI APHR EMPLOYEERELATIONS (24%) EXAM WITH
CORRECT ANSWERS
What is a mission statement - CORRECT ANSWERS-A mission statement,
elaborates on an organization's vision statement.
It provides more details about
how the organization plans to
achieve its vision for the future.
A mission statement should differentiate
an organization from its competitors.
It should also provide insight into
the long-term direction of the organization
What is Critical incident review - CORRECT ANSWERS-involve a manager
recording specific incidents in which an employee performed positively or
negatively. The incidents then form the basis of a written narrative that is
discussed with the employee during their performance appraisal.
What is essay review - CORRECT ANSWERS-a manager writes a short essay
describing an employee's performance throughout the review period. With
this format, managers are more easily able to identify areas that are in need
of improvement.
What is field review - CORRECT ANSWERS-is conducted by someone who is
not an employee's manager or supervisor. This is typically conducted by a
human resource professional from the organization or department or
someone from outside of the organization or department. This method is
useful for managerial-level promotions.
What is progressive discipline? - CORRECT ANSWERS-Steps that become
progressively more severe to correct behavior
What is a functional organization structure? - CORRECT ANSWERS-Functional
structure refers to a department or
division where people have similar specialties or skills,
such as the accounting,
or IT department in an organization
What is a matrix organization? - CORRECT ANSWERS-A matrix organization is
an organizational structure where
, the reporting relationships are set up as
a grid or matrix
rather than in the traditional hierarchy.
What is a cluster organization? - CORRECT ANSWERS-t's an organizational
structure
where employees are clustered in
tightly knit groups or teams
connected through communication and collaboration.
Four Categories of HR Documents? - CORRECT ANSWERS-Employment
records
Payroll administration
Performance management
Employee separation
Absentee rate - CORRECT ANSWERS-A measure of total days workers were
absent in a month, divided by the average number of employees who were
on the job in that month, multiplied by 100.
Turnover rate - CORRECT ANSWERS-A measure of the number of workers
leaving a department at a particular pay grade and performance level
divided by the average number of workers employed at that grade and
performance level.
What is a vision statement - CORRECT ANSWERS-A vision statement should
be
a clear statement of what the organization is,
who it serves, and where it is going.
The statement should inspire
everyone in the organization,
from employees to shareholders,
to customers and provide
insight into the organization's future.
What are value statements - CORRECT ANSWERS-An organization's values,
or corporate values statement are
issued by an organization's leadership.
This statement indicates to employees how
business should be conducted within your organization.
The values should be general, such as integrity,
respect, product and service excellence, and teamwork.
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