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2024 APHR HUMAN RESOURCE DEVELOPMENT AND RETENTION EXAM WITH CORRECT ANSWERS
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2024 APHR HUMAN RESOURCE DEVELOPMENT AND RETENTION EXAM WITH CORRECT ANSWERS
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2024 APHR HUMAN RESOURCEDEVELOPMENT AND RETENTION
EXAM WITH CORRECT ANSWERS
Copyright - CORRECT ANSWERS-the legal right to publish, reproduce, or
perform a literary, artistic, or musical work.
The owner of the copyright can authorize others to use the copyrighted
material and may charge a fee for the right to do so.
copyright lasts for the life of the author, plus 70 years
All of the following are phases of training evaluation EXCEPT:
a) reaction
b) learning
c) behavior
d) implementation - CORRECT ANSWERS-d) implementation
Functional Area 4 tests knowledge of: - CORRECT ANSWERS-1. Applicable
laws and regulations related to training and development activities (for
example: Title VII, ADA, Title 17 [Copyright law])
2. Training delivery format (for example: virtual, classroom, on-the-job)
3. Techniques to evaluate training programs (for example: participant
surveys, pre- and post-testing, after action review)
4. Career development practices (for example: succession planning, dual
career ladders)
5. Performance appraisal methods (for example: ranking, rating scales)
6. Performance management practices (for example: setting goals,
benchmarking, feedback)
what is the importance of assessing an organizations retention rate?
is low retention rate always a bad thing? - CORRECT ANSWERS-Very
important to assess retention rate.
,Also depends on type of business (be aware of that in relation to retention
rate)
can tell a lot about organizational culture (why- if you're not in a low-skilled
organization)
In what phase of the instructional design process is the target audience
identified and the content developed? - CORRECT ANSWERS-design
Astronauts rehearse their spaceflights extensively in simulators and
centrifuges, and on parabolic flights that mimic weightlessness. This is an
example of ______________. - CORRECT ANSWERS-vestibular training
Phillip is having some difficulty interacting with a coworker. When can
Phillip's manager use coaching to improve the situation? - CORRECT
ANSWERS-at any point in time
Due to rapid changes in the business environment, in the future every
individual in an organization will need _________. - CORRECT ANSWERS-both
training and development
Who is ultimately responsible for an individual employee's career
development? - CORRECT ANSWERS-the individual employee
What is a HiPO? - CORRECT ANSWERS-An employee who could be groomed
for a corporate leadership position.
In which career phase does performance typically increase? - CORRECT
ANSWERS-establishment
What is a major difference between management development and
leadership development? - CORRECT ANSWERS-Leadership development
aims to provide a comprehensive understanding of the entire organization,
while management development is more narrowly focused on managerial
skills and knowledge.
What year did the Copyright Act of 1976 go into effect? - CORRECT
ANSWERS-1978
Which law prevents employers from discriminating against an employee's
sex, race, or religion in training programs? - CORRECT ANSWERS-title vii
Which of the following are also known as "patents for invention?" - CORRECT
ANSWERS-utility patents
, Once a copyright expires, the protected IP passes into __________, and may
be used by anyone without permission. - CORRECT ANSWERS-public domain
What is the major disadvantage of the Critical Incident Method of
performance rating? - CORRECT ANSWERS-By measuring only exceptional
behaviors, it makes it hard to compare one employee to another.
360 degree feedback measures an employee's performance based on
feedback from _____________. - CORRECT ANSWERS-superiors, peers, and
subordinates
Which of the following phrases best describes performance management? -
CORRECT ANSWERS-A structured assessment of whether employees are
performing and behaving as expected
Which of the following statements about rating scales is false?
a. Rating scales define categories of employee performance..
b. Rating scales use only quantitative values..
c. Managers can use rating scales to measure the performance of
employees..
d. Each performance category typically receives a value. - CORRECT
ANSWERS-b. Rating scales use only quantitative values.
Laws and Regulations - CORRECT ANSWERS-Training opportunities should be
available to all employees, regardless of their race, national origin, age,
religion, or sex.
Accommodations should be made to training opportunities that would
otherwise exclude employees with disabilities.
Keep in mind the following laws:
- title vii
- age discrimination in employment act
- americans with disabilities act
Patents and Copyright - CORRECT ANSWERS-Trainers who want to use
training materials produced by others need to make sure that use of those
materials is not restricted by federal law.
The most relevant federal statutes are the Copyright Act of 1976 and the
U.S. Patent Act.
two main exceptions to copyright - CORRECT ANSWERS-1. involves full-time
employees who were paid to produce original work; in such a case, the
copyright belongs to the employer who paid for the work to be done.
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