Job Description: - CORRECT ANSWERS-List of the tasks, duties, and
responsibilities that a job entails.
Parent Country: - CORRECT ANSWERS-Country that serves as the home for
the corporations headquarters.
Sustainable competitive advantage - CORRECT ANSWERS-When an
organization is able to perform an activity to a greater degree than its
competitors for an extended period of time
Performance Management duties - CORRECT ANSWERS-Preparation and
administration of appraisals
Discipline
Development of performance measures
Seniority System: - CORRECT ANSWERS-The pay system most frequently
used in a union setting.
Closed Shops: - CORRECT ANSWERS-Must be a due paying member of a
union before you can be hired into the position. This is ILLEGAL
Union Shops: - CORRECT ANSWERS-Requires a person to join the union
within a certain amount of time (30 days) after beginning employment
Agency Shops: - CORRECT ANSWERS-Similar to a union shop but does not
require union membership, only that dues be paid
Open Shop: - CORRECT ANSWERS-Place of employment at which one is not
required to join or financially support a union (closed shop) as a condition of
hiring or continued employment. Open shop is also known as a merit shop
National Labor Relations Act (NLRA): - CORRECT ANSWERS-Enacted in 1935.
Protects the rights of employees and employers, encourages collective
bargaining, and curtails certain private sector labor and management
practices, which can harm the general welfare of workers, businesses and
the U.S. economy.
,Protected activities:
Union organizing
Joining a union, whether it is recognized by the employer or not
Refraining from activity on behalf of the union
At least 30 percent of employees in a bargaining unit must sign authorization
cards for the NLRB to hold a union representation election.
The most common reason for failed overseas assignments is: - CORRECT
ANSWERS-Choosing people who have the technical skills needed to perform
the job, but who lack the necessary personality characteristics and family
support
A function of employee relations is: - CORRECT ANSWERS-Relocation and
outplacement services
An organization has one HR staff person for every ____ employees - CORRECT
ANSWERS-100
Definition of Development - CORRECT ANSWERS-Is more long term in nature.
Often includes education in philosophical and theoretical concepts
Aimed at developing relationships, often for the purposes of improving
leadership skills
More general and non-tangible than specific
Definition of Training - CORRECT ANSWERS-Training is usually a short term
process.
Training usually requires guidance (or instruction) in a series of steps to gain
a skill, or set of predictable knowledge.
Often for non-leadership related activities.
Aimed at a specific task or job role.
Projections of the U.S. labor force - CORRECT ANSWERS-The growth in the
labor market of female and minority populations will exceed the growth of
white non-Hispanic persons
More women will be in the paid labor force than in the past and most will be
working full-time
, The U.S. labor force will be more diverse in racial and ethnic terms than in
the past
The largest number of openings due to growth and replacement needs
according to the Bureau of Labor Statistics is: - CORRECT ANSWERS-Service
The use of employee empowerment has had what effect upon recruiting? -
CORRECT ANSWERS-It has shifted the focus away from technical skills to
general cognitive and interpersonal skills
Increasingly, HR professionals are being viewed as: - CORRECT ANSWERS-
Strategic partners
The largest number of immigrants to the U.S. workforce will come from: -
CORRECT ANSWERS-North America (Mexico, Canada, Central America, the
Caribbean)
Dot-com companies offer a dynamic, exciting HR work environment for what
reasons? - CORRECT ANSWERS-Their small size give HR professionals the
ability to speak frequently and directly to the CEO
Because of their size and numerous HR needs, HR sees its decisions
implemented, quickly sees the impact on the business, and receives
personal recognition for successful actions
Because of the importance many HR practices play in a growing company,
HR professionals are actively involved in the strategic planning and decision-
making process
Title VII of the Civil Rights Act of 1964 prohibits employers from
discriminating against individuals based on: - CORRECT ANSWERS-sex, race,
color, national origin, and religion
Who does Title VII apply to? - CORRECT ANSWERS-Companies with at least
15 or more employees including federal, state, and local governments
The Americans with Disability Act covers individuals who: - CORRECT
ANSWERS-Have serious disabilities, such as epilepsy, blindness, or paralysis,
that affect their ability to perform major life activities such as walking,
learning and working
Have a history of disability, such as someone who has had cancer but is
currently in remission
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