d (very important) - - The ability to utilize all types of communication skills is ____ to the HVACR technician. a. not as important as "hands-on" technical skills b. somewhat important c. unimportant d. very important d (all of the above: clear, complete, concise) - - It is important to be ____ in...
d (very important) - correct answer the ability to utilize all types of communication skills
is ____ to the HVACR technician.
a. not as important as "hands-on" technical skills
b. somewhat important
c. unimportant
d. very important
d (all of the above: clear, complete, concise) - correct answer It is important to be ____
in filling out service orders so that office staff, other technicians, and customers will
know what work you completed on the job.
a. clear
b. complete
c. concise
d. all of the above
d (Refrigerant) - correct answer When explaining to a customer that you have adjusted
the system charge, which of the following terms is most appropriate?
a. Freon
b. Gas
c. Juice
d. Refrigerant
a (can help you diagnose the problem) - correct answer Listening carefully to what a
customer is telling you ____.
a. can help you diagnose the problem
b. is a waste of time
c. is not necessary
d. often will only confuse you
b (listen to the customer first, then ask questions) - correct answer When you arrive at a
service call and meet the customer, you should ____.
a. ask questions first, then listen to what the customer has to say
b. listen to the customer first, then ask questions
c. avoid discussion with the customer
d. remind the customer that you are the professional and get on with your work
, NATE Exam: Core Essentials | 121 Questions with 100%
Correct Answers
b (1,600 ft3) - correct answer What is the volume of a room that measures 10 ft by 20 ft
with an 8-ft ceiling?
a. 800 ft3
b. 1,600 ft3
c. 2,400 ft3
d. 3,200 ft3
b (1,200 CFM) - correct answer What is the CFM requirements for an 1,800-ft2 house
with 8-ft ceilings, if five air changes per hour are needed?
a. 400 CFM
b. 1,200 CFM
c. 1,600 CFM
d. 2,400 CFM
c (1,600 CFM) - correct answer What is the CFM requirement for an 2,400-ft2 house
with 8-ft ceilings, if five air changes per hour are needed?
a. 400 CFM
b. 1,200 CFM
c. 1,600 CFM
d. 2,400 CFM
a (79 in2) - correct answer What is the cross-sectional area of a 10-in round metal duct?
a. 79 in2
b. 200 in2
c. 314 in2
d. 418 in2
Note: Area of a circle = π x radius^2
d (1,800 ft/min) - correct answer How fast does air with a velocity pressure of 0.20 in.
w.g. move through a round duct?
a. 400 ft/min
b. 1,200 ft/min
c. 1,600 ft/min
d. 1,800 ft/min
Note: Velocity = 4005 x (the square root of velocity pressure)
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