FUNDAMENTALS OF HUMAN
RESOURCES MANAGEMENT -
CHAPTER 1 QUESTIONS AND ANSWERS
WITH VERIFIED SOLUTIONS 2024
Human resource management (HRM) - ANSWER The policies, practices, and systems that influence
employees' behavior, attitudes and performances
Human capital - ANSWER An organization's employees, described in terms of their training, experience,
judgement, intelligence, relationships and insights
High-performance work system - ANSWER An organization in which technology, organizational structure,
people and processes work together seamlessly to give an organization an advantage in the competitive
enviornment
Job analysis - ANSWER the process of getting detailed information about jobs
Job design - ANSWER the process of defining the way work will be performed and the tasks that a given
job requires
Recruitment - ANSWER The process through which the organization seeks applicants for potential
employees
Selection - ANSWER the process by which the organization attempts to identify applicants with the
necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its
goals
Training - ANSWER A planned effort to enable employees to learn job-related knowledge, skills, and
behavior
Development - ANSWER The acquisition of knowledge, skills, and behaviors that improve an employee's
ability to meet changes in job requirements and in customer demands
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