CINTAS RBS EXAM QUESTIONS WITH
COMPLETE ANSWERS
4 steps of the phone script - Answer-1. Intro
2. Interest creating statement
3. Ask for appointment
4. Handle objections Feel, felt, found
How many dials, contacts, appointments during phone block per hour? - Answer-1. 25
dials
2. 10 contacts
3. 2-3 appointments
Seeding Process - Answer-Identify target
Key Info
Send something
Follow up no later than 1 week
What are the 5 steps of RBS? - Answer-Pre-call planning
Building Repport
Tour
Presentation (E Binder)
Close (bundles)
3 steps of pre call planning - Answer-Pre-call planning form
samples of literature
Dynamics info
6 steps of rapport building? - Answer-Set agenda
Uncover BM/BO
Ask program specific q
Validate decision making process
View of Cintas
CINTRO
5 steps of the tour - Answer-focus
evidence
agreement
PONC - Price Of Non-conformance
Set Requirement
What does PONC stand for? - Answer-Price
OF
Non
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller biggdreamer. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.