HUMAN RESOURCES MANAGEMENT IN
CANADA MID TERM QUESTIONS AND
ANSWERS WITH VERIFIED SOLUTIONS
2024
Human Resources Management (HRM) - ANSWER The management of people in organizations to drive
successful organizational performance and achievement of the organization's strategic goals
Human Capital - ANSWER The knowledge, education, training, skills, and expertise of an organization's
workforce
Scientific Management - ANSWER The process of "scientifically" analyzing manufacturing processes,
reducing production costs, and compensating employees based on their performance levels
Human Resources Movement - ANSWER A management philosophy focusing inn concern for people and
productivity
Outsourcing - ANSWER The practice of contracting with outside vendors to handle specified business
functions on a permanent basis
Employee Engagement - ANSWER The emotional and intellectual involvement of employees in their
work, such as intensity, focus, and involvement in his or her job and organization
Strategy - ANSWER The company's plan for how it will balance its internal strengths and weaknesses with
external opportunities and threats to maintain a competitive advantage
Change Agents - ANSWER Specialists who lead the organization and its employees through organizational
change
Environmental Scanning - ANSWER Identifying and analyzing external opportunities and threats that may
be crucial to the organization's success
,Metrics - ANSWER Statistics used to measure activities and results
Balanced Scorecard - ANSWER A measurement system that translates an organization's strategy into a
comprehensive set of performance measures
Productivity - ANSWER The ratio of an organization's outputs (goods and services) to its inputs (people,
capital, energy, and materials)
Primary Sector - ANSWER Jobs in agriculture, fishing and trapping, forestry, and mining
Secondary Sector - ANSWER Jobs in manufacturing and construction
Tertiary or Service Sector - ANSWER Jobs in public administration, personal and business services,
finance, trade, public utilities, and transportation/communications
Traditionalists - ANSWER Individuals born before 1946
Baby Boomers - ANSWER Individuals born between 1946 and 1964
Generation X - ANSWER Individuals born between 1965 and 1980
Generation Y - ANSWER Individuals born since 1980
Contingent/Non-Standard Workers - ANSWER Workers who do not have regular full-time employment
status
Globalization - ANSWER The emergence of a single global market for most products and services
Organizational Culture - ANSWER The core values, beliefs, and assumptions that are widely shared by
members of an organization
, Organizational Climate - ANSWER The prevailing atmosphere that exists in an organization and its impact
on employees
Empowerment - ANSWER Providing workers with the skills and authority to make decisions that would
traditionally be made by managers
Certification - ANSWER Recognition for having met certain professional standards
Regulations - ANSWER Legally binding rules established by special regulatory bodies created to enforce
compliance with the law and aid in its interpretation
Charter of Rights and Freedoms - ANSWER Federal law enacted in 1982 that guarantees fundamental
freedoms to all Canadians
Equality Rights - ANSWER Section 15 of the Charter of Rights and Freedoms, which guarantees the right
to equal protection and benefit of the law without discrimination
Human Rights Legislation - ANSWER Jurisdictions specific legislation that prohibits intentional and
unintentional discrimination in employment situations and in the delivery of goods and services
Discrimination - ANSWER A distinction, exclusion, or preference based on one of the prohibited grounds
that has the effect of nullifying or impairing the right of a person to full and equal recognition and
exercise of his or her human rights and freedoms
Differential or Unequal Treatment - ANSWER Treating an individual different in any aspect of terms and
conditions of employment based on any of the prohibited grounds
Discrimination Because of Association - ANSWER Denial of rights because of friendship or other
relationship with a protected group member
Unintentional/Constructive/Systemic Discrimination - ANSWER Embedded in policies and practices that
appear neutral on the surface and are implemented impartially, but have an adverse impact on specific
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