2024 APHR CERTIFICATION STUDY
GUIDES EXAM WITH CORRECT
ANSWERS
Human Capital - CORRECT ANSWERS-An Organization's employees,
described in terms of their training, experience, judgement, intelligence,
relationships, and insight.
Impact of the OSH Act - CORRECT ANSWERS-The OSH Act has
unquestionable succeeded in raising the level of awareness of occupational
safety
Job Hazard Analysis Technique - CORRECT ANSWERS-Safety promotion
technique that involves breaking down a job into basic elements, then rating
each element for its potential for harm or injury
Technique of Operations Review TOR - CORRECT ANSWERS-Method of
promoting safety by determining which specific element of a job led to a past
accident
Human Resource Managment (HRM) - CORRECT ANSWERS-HRM consists of
an organization's "people practices" - the policies, practices, and systems
that influence employees' behavior, attitudes, and performance.
Explain how HRM contributes to an organization's performance - CORRECT
ANSWERS-Through its practices or process, The HRM influences who works
for the organization and how those people work. These human resources, if
well managed, have the potential to be a source of sustainable competitive
advantage, contributing to basic objectives such as quality, profits, and
customer satisfaction.
HRM Process/ practices - CORRECT ANSWERS-1) Analysis and Design of work
2) HR planning
3) Recruitment
4) Selection
5)Training and development
6)Compensation
7)Performance Management
8) Employee Relations
,Occupational Safety and Health Administration ( OSHA) - CORRECT
ANSWERS-Labor Department agency responsible for inspecting employers,
applying safety and health standards, and levying fines for violations
Right-to-Know Laws - CORRECT ANSWERS-State laws that require employers
to provide employees with information about the health risks associated with
exposure to substances considered hazardous
Employers Duties under the OSH Act - CORRECT ANSWERS-The act's general
duty clause :
-Each employer has a general duty to furnish each employees place of
employment free from recognized hazards that cause or are likely to cause
death or serious physical harm. ( as the main provision of the OSH Act
states)
-Employers must keep records of work-related injuries and illnesses and post
an annual summary of these records from Feb 1 to April 30 in the following
year even if no injuries or illnesses occurred. ( OSHA's Form 300A)
Employees rights under OSH Act - CORRECT ANSWERS-Employees have the
right to:
-Request an inspection
-Have a representative present at an inspection
-Have dangerous substances identified
-Be promptly informed about exposure to hazards and be given Acces to
accurate records regarding exposure
- Have employer violations posted at the work site
Employees Responsibilities - CORRECT ANSWERS-- employees have to follow
OSHA's safety rules and regulations governing employee behavior.
- employees have a duty to report hazardous conditions
Material Safety Data Sheets ( MSDSs) - CORRECT ANSWERS-Forms on which
chemical manufacturers and importers identify the hazards of their
chemicals
Human Resources qualities valuable to the success of organizations -
CORRECT ANSWERS-1) Human Resources are VALUABLE- high-quality
employees provide a needed service as they perform many critical functions.
2) Human Resources are RARE- a person with high levels of the needed skills
and knowledge is not common
3) Human Resources CANNOT BE IMITATED -
4) Human Resources have NO GOOD SUBSTITUTES
High Performance Work System - CORRECT ANSWERS-An organization in
which technology, organizational structure, people, and processes work
, seamlessly to give an organization an advantage in the competitive
environment.
Maintaining a High-Performance Work System may include: - CORRECT
ANSWERS--Development of training programs
-Recruitment of people with new skill sets
- Establishment of rewards for such behaviors as team work, flexibility, and
learning
Ratio of HR employees to total employees - CORRECT ANSWERS-2 full time
HR staff persons for every 100 employees on payroll.
In small organizations the ratio is much higher
Administrative role of HRM - CORRECT ANSWERS-Handling administrative
tasks ( hiring employees, answering questions about benefits) efficiently and
with a commitment to quality. This requires expertise in the particular task
Business Partner role of HRM - CORRECT ANSWERS-Developing effective HR
systems that help the org meet its goals attracting, keeping, and developing
people with the skill it needs.
For the systems to be effective, HR people must understand the business so
it can understand what the business needs
Strategic partner role - CORRECT ANSWERS-Contributing to the company's
strategies through an understanding of its existing and needed HR and ways
HR practices can give the company a competitive advantage.
For strategic ideas to be effective, HR people must understand the business,
it's industry, and its competitors
Job Analysis - CORRECT ANSWERS-The process of getting detailed
information about jobs
Work Flow Design - CORRECT ANSWERS-The process of analyzing the tasks
necessary for the production of a product or service
Job - CORRECT ANSWERS-A set of related duties
Position - CORRECT ANSWERS-A set of duties performed by a particular
person
Job Description - CORRECT ANSWERS-A list of the tasks, duties, and
responsibilities (TDRs) that a particular job entails
Job Specification - CORRECT ANSWERS-A list if the knowledge, skills, abilities,
and other characteristics that an individual must have to perform a particular
job
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