WGU C846 Critical and Objective Assessment Exam Questions and verified and correct Marking Scheme, Newest Guaranteed 2024/2025
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Course
WGU 486 ITIL
Institution
WGU 486 ITIL
WGU C846 Critical and Objective Assessment Exam Questions and verified and correct Marking Scheme, Newest Guaranteed 2024/2025
What is the term for a version of a service or other CI—or a collection of CIs—that's made available for use?
A) Release
B) Service request
C) Deployment
D) Uti...
WGU C846 Critical and Objective
Assessment Exam Questions and
verified and correct Marking Scheme,
Newest Guaranteed 2024/2025
What is the term for a version of a service or other CI—or a
collection of CIs—that's made available for use?
A) Release
B) Service request
C) Deployment
D) Utility - correct answer Release
The four dimensions are constrained or influenced by external
factors. These external considerations include which of the
following factors?
Each correct answer represents a complete solution. Choose all
that apply.
A) Social
B) Technological
C) Operational
D) Political - correct answer Social
Technological
Political
The ______________ is the functionality offered by a product or
service to meet a particular need. The ______________ is an
assurance that a product or service meets agreed-upon
requirements.
, A) utility; warranty
B) service value chain; governance
C) cost; risk
D) output; outcome - correct answer utility; warranty
Which of the following statements about problems and/or
incidents is not true?
A) Problems are the causes of incidents.
B) Problem management involves three distinct phases.
C) Problems require investigation and analysis to identify the
causes.
D) Problems and incidents are managed in similar ways. -
correct answer Problems and incidents are managed in similar
ways.
An organization should design which practice to provide
appropriate management and resource allocation to different
types of unplanned interruptions to service?
A) Incident management
B) Monitoring and event management
C) Availability management
D) Capacity and performance management - correct answer
Incident management
Service performance depends on service ____________, which is
defined as the maximum throughput that a configuration item or
service can deliver.
A) performance
B) capacity
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