First-level priority - correct answer ✔✔Emergent, life threatening, and immediate. (establishing an
airway or support breathing) ABCVs
Second-level priority - correct answer ✔✔Next in urgency, requiring attention so as to avoid further
deterioration. (mental status changes, acute pain, acute urinary elimination problems, untreated medical
problems, abnormal lab values, risk of infection, or risk to safety or security)
Third-level priority - correct answer ✔✔Important to patient's health but can be addressed after more
urgent problems are addressed
Collaborative problems - correct answer ✔✔those in which the approach to treatment involves multiple
disciplines
ABCs plus V - correct answer ✔✔Airway problems
Breathing problems
Cardiac/circulation problems
Vital sign concerns (e.g. high fever)
Naturalistic (holistic) - correct answer ✔✔found most frequently among indians, asians, and others who
believe that human life is only one aspect of nature. They believe that the forces of nature must be kept
in natural balance or harmony. Holds that the laws of nature create imbalances, chaos, and disease.
Steps to become culturally competent - correct answer ✔✔Understand one's own heritage-based
values, beliefs, attitudes, and practices
Identify meaning of "health" to patient
Understand how health care system works
Acquire knowledge about social backgrounds of patients
Become familiar with languages, interpretive services, and community resources available to nurses and
patients
, Culturally sensitive: - correct answer ✔✔implies that caregivers possess some basic knowledge of and
constructive attitudes toward the diverse cultural populations found in the setting in which they practice
Culturally appropriate: - correct answer ✔✔implies that the caregivers apply the underlying background
knowledge that must be possessed to provide a given person with the best possible health care
Culturally competent: - correct answer ✔✔implies that the caregiver understand and attend to the total
context of the individual's situation, including awareness of immigration status, stress factors, other
social factors, and cultural similarities and differences
10 traps - correct answer ✔✔Providing false assurance or reassurance
Giving unwanted advice
Using authority
Using avoidance language (saying passed away instead of died)
Engaging in distancing
Using professional jargon
Using leading or biased questions
Talking too much
Interrupting
Using "why" questions
Process of communication during interview - correct answer ✔✔Build rapport
For specific diseases such as HIV, use close ended questions
Ensure privacy - HIPAA
Use open-ended questions
Avoid the 10 traps
Observe the nonverbal clues
Know the stages of cognitive development
Determine health literacy
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