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WGU- C483 - Principles of Management Exam Questions and answers | Updated 2024/25
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WGU- C483 - Principles of Management Exam Questions and answers | Updated 2024/25
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WGU- C483 - Principles of ManagementExam Questions and answers | Updated
2024/25
Delivery of products or services - A value chain is the sequence of activities that begins
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with raw materials.
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What result does a value chain end with?
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Choose 1 answer II II
Supply and demand
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Operations and logistics II II
Outsourcing or insourcing II II
Delivery of products or services II II II II
II Profit margins are increased. - What happens when an effective value chain is created?
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Choose 1 answer II II
Profit margins are increased.
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A mission statement is developed.
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Customized products are standardized. II II II
Total quality management is not required.
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Analysis of external opportunities and threats - Industry and market analysis, competitor
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analysis, and social analysis are examples of which step in the strategic planning
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process?
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Analysis of mission, vision, and goals II II II II II
Analysis of management implementation II II II
Analysis of external opportunities and threats
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Analysis of internal strengths and weaknesses
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Strengths - Skilled management, positive cash flow, and well-known brands are
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examples of which component of the SWOT analysis?
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Threats
Strengths
Weaknesses
Opportunities
Core competencies - What denotes skills or expertise in an activity that constitutes the
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roots of competitiveness in an organization?
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Choose 1 answer II II
,Strategic values II
Core competencies II
Products and services II II
Opportunities and threats II II
Suppliers can reduce manufacturing time and increase product quality. - According to
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Michael Porter's competitive environment model, how can suppliers influence strategic
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planning?
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Suppliers can reduce the threat from substitute products.
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Suppliers can reduce the numbers of new entrants in the market.
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Suppliers can reduce manufacturing time and increase product quality.
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Suppliers can reduce technological, demographic, and legal threats in the environment.
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Differentiation - A company offers unique products in its industry to create a competitive
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advantage.
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Which type of strategy is the company using?
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Valorization
Differentiation
Customization
Standardization
Vertical integration - Happy Inc. is a leading provider of family entertainment and BCD is
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a broadcasting company with news, cable, and entertainment networks. Happy Inc.
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recently acquired BCD in hopes of boosting its primary business of family entertainment.
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Which type of corporate strategy is represented by Happy Inc.'s purchase of their
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distribution network?
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Choose 1 answer II II
Vertical integration II
Strategic alliances II
Networking
Horizontal benchmarking II
Strategic vision - A local business has provided services to its customers for 40 years.
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The business's mission is "To give our customers the best service in town." The owner of
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the business has had a long-standing dream to franchise the business and become the
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best provider of its service in the United States.
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What describes the owner's dream?
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Choose 1 answer II II
Strategic vision II
Strategic mission II
Strategic planning II
, Strategic management II
Developing a strategic mission - What is the first step of organizational strategic
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planning?
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Choose 1 answer II II
Developing operational goals II II
Developing internal strengths II II
Developing a strategic mission II II II
Developing external opportunities II II
Six Sigma - The introduction of statistical tools to analyze the causes of product defects
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is associated with which quality improvement approach?
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Six Sigma II
Flexible Process II
Customer Process II
Quality Customization II
To revolutionize key organizational systems and processes - What is the principal idea
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of reengineering?
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Choose 1 answer II II
To analyze system failures
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To focus on creating two-way exchanges with customers
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To revolutionize key organizational systems and processes
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To improve total quality in all businesses for the benefit of producers and consumers
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Less than 3.4 - How many defects per million are there at Six Sigma, assuming a product
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or process is defect-free 99.99966% of the time?
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Choose 1 answer II II
Less than 3.4 II II
Less than 4.4 II II
Less than 5.3 II II
Less than 6.6 II II
To take action to accomplish the transformation - What is the last step to Deming's 14
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points of quality management?
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To cease dependence on mass inspection
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To break down barriers among departments
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To evaluate options provided by management
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To take action to accomplish the transformation
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Quality Assurance - Process checklists and project audits are components of which
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management process?
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