Sophos Technician Exam Practice Questions and
Answers (100% Pass)
Where can the AD Sync tool be obtained from? - ✔️✔️Global Settings
Which of the following statements is TRUE for a C2/Generic-C detection? - ✔️✔️The
connection was blocked but the root cause has NOT been cleaned up
Where in the Endpoint Self Help Tool will show if an endpoint is using a proxy for updating?
- ✔️✔️Update > Update configuration
When configuring AD synchronization, what location was defined by default in filters under
the User Discovery Filters tab? - ✔️✔️DC=SOPHOS,DC=LOCAL
Enter the command you would use to test IP network connectivity to the address 172.16.2.20.
_____ - ✔️✔️ping 172.16.2.20
Which feature would protect the Sophos installation from becoming disabled by malware? -
✔️✔️Tamper Protection
AD Sync is not working, you have successfully pinged the DC by both name and IP address.
Which port do you use with telnet to confirm the LDAP port is accessible? - ✔️✔️389
Enter the command you would use to remove the currently configured system proxy. -
✔️✔️netsh winhttp reset proxy
Where is the 'SophosCloudInstaller_<time_and_date_stamp>.log' found? -
✔️✔️%ProgramData%\Sophos\CloudInstaller\Logs
What is the function of application lockdown in Intercept X? - ✔️✔️To prevent malicious
behavior in software
Which of these cleanup tools will scan for root kits? - ✔️✔️Virus Removal tool
What is the minimum type of user required to connect to AD to gather the user and group
information? - ✔️✔️Domain user
TRUE or FALSE: Sophos recommends disabling HTTPS inspection for Sophos updating
traffic. - ✔️✔️True
On a Windows computer, which component logs information to the 'Sophos.log' file? -
✔️✔️Sophos Intercept X
The Central Admin Dashboard shows that none of your endpoints are using one of your
update caches. When pinging the update cache by name it fails. What command do you use
to investigate this further? - ✔️✔️nslookup
What is the third step of the troubleshooting process? - ✔️✔️Resolve and verify
By default, computers get the latest Sophos product updates automatically, where can an
admin change this to allow control over updates? - ✔️✔️Global settings > Controlled Updates
In which 3 ways can you allow a quarantined file to be restored? - ✔️✔️SHA-256
The file paths
The certificate
When investigating an updating issue on one of your endpoints, you used the telnet command
to connect to dci.sophosupd.com on port 443. This confirmed that there is a problem using a
direct connection. What is most likely to be causing this? - ✔️✔️Windows client firewall
blocking traffic
Which 3 of the following are required to perform troubleshooting on an endpoint? Choose
three (3). - ✔️✔️Ability to disable Tamper Protection
Administrative rights to the network and AD
Administrative rights to the endpoint
What permissions does the user need to connect to AD to gather the user and group
information? - ✔️✔️Read
AutoUpdate performs its first check 5 minutes after the service starts. At what interval does
AutoUpdate then check for software, threat detection data and other available updates? -
✔️✔️60 mins
TRUE or FALSE: Only PE files can be restored from SafeStore through the user interface. -
✔️✔️True
Enter the command you would use to resolve the IP address of srv.sophos.local and test
network connectivity to the server at the same time. _____ - ✔️✔️
2
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