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Exam (elaborations)

JD Sports interview question with verified solutions/passed

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JD Sports interview question with verified solutions/passed

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  • August 13, 2024
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  • 2024/2025
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JD Sports interview question

Most retail positions require a wide range of hours that may include evenings, weekends, holidays,
overtime, and split shifts. Assure the interviewer that you can commit to a wide range of hours. If there
is anything in your schedule that may hinder your availability, be sure to address this.



I am happy to offer a flexible schedule, and to work overtime as needed. I am currently studying at uni,
however im finished for this year and am available to work whenever until February next year




JD Sports puts customer service first. How do you ensure that you always put the customers' needs first?



I ensure that my customers' needs are met by actively listening to them and creating a comfortable,
open, enthusiastic and positive environment that will encourage customers to return to the store.
Ensuring to be able to understand the customers issues and adapting to them




What do you know about JD Sports? Why do you want to work for us?



JD Sports is the Leading Sneaker & Sports Fashion Retailer, and was established in the year 1983 by John
Wardle and David Makin. I've always been a big supporter of JD sports in terms of the quality of your
products and the range of styles offered. I admire how JD is a very inclusive brand and caters for all.




At JD Sports we have a very clear return policy. How would you handle a customer who was arguing with
you about a potential return?



It would depend on the circumstance on the situation, as if it was a faulty product we would have to
address those concerns, not only would we be adhering to the brands

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