MGT103 Exam Practice Questions and Answers (100% Pass)
What is a characteristic of the art, rather than the science, of management?
a. systematic
b. logical
c. rational
d. intuitive - ✔️✔️d. intuitive
_____ management deals with improving the performance of individual employees.
a. operations
b. industrial
c. administrative
d. scientific - ✔️✔️d. scientific
_____ refers to a normal process leading to system decline.
a. Theory Y
b. Synergy
c. Entropy
d. System - ✔️✔️c. Entropy
_____ interact with their environment.
a. Systems
b. Closed systems
c. Subsystems
d. Open systems - ✔️✔️d. Open systems
What is often considered to be the most important and most challenging of all management
activities?
a. leading
b. planning
c. controlling
d. organizing - ✔️✔️a. leading
The managerial function of controlling involves:
a. monitoring an organization's progress toward its goals.
b. determining how best to group activities and resources.
c. selecting a course of action from a set of alternatives.
d. getting members of an organization to work together. - ✔️✔️a. monitoring an organization's
progress toward its goals.
An individual who gets along well with others at all levels in the organization is said to have
good _____ skills.
a. interpersonal
b. communication
c. conceptual
d. diagnostic - ✔️✔️a. interpersonal
Management science and operations management are the two branches of what management
theory?
a. administrative
b. quantitative
c. behavioral
d. human relations - ✔️✔️b. quantitative
_____skills are necessary to accomplish or understand the specific kind of work done in an
organization.
a. first-line manager
b. top manager
c. middle manager
d. lower-level manager - ✔️✔️a. first-line manager
What area of classical management should you study to learn more about managing the total
organization?
a. Theory X and Theory Y
b. administrative
c. scientific
d. industrial psychology - ✔️✔️b. administrative
When considering the basic management functions, decision making is part of what process?
a. planning
b. organizing
c. controlling
d. leading - ✔️✔️a. planning
_____skills are necessary to accomplish or understand the specific kind of work done in an
organization.
a. Diagnostic
b. Technical
c. Conceptual
d. Interpersonal - ✔️✔️b. Technical
When the right decisions are made and implemented, the management process is considered to
be _____.
a. effective
b. centralized
c. controlled
d. efficient - ✔️✔️a. effective
Selecting the course of action that would most likely lead to success would be included in which
management function?
a. planning
b. organizing
c. controlling
d. leading - ✔️✔️a. planning
What is a Theory X assumption?
a. Under most organizational conditions, people's potential is underutilized.
b. People seek responsibility under favorable conditions.
c. People prefer to be directed and to avoid responsibility.
d. People view work as a natural part of their lives - ✔️✔️c. People prefer to be directed and to
avoid responsibility.
A(n) _____ is an interrelated set of elements functioning as a whole.
a. system
b. corporation
c. organization
d. management unit - ✔️✔️a. system
Neil is known to take a very scientific approach to management. When making decision, he
seems to be _____.
a. instinctual
b. objective
c. intuitive
d. subjective - ✔️✔️b. objective
_____ is a pessimistic and negative view of workers consistent with the views of scientific
management.
a. Theory X
b. Theory Y
c. Administrative management
d. Behavioral management - ✔️✔️a. Theory X
Math-A-Mazing is a company that offers tutoring services in all areas of math. In addition to
tutors in its store-front locations, it also develops and sells software to teach math. Math-A-
Mazing requires all employees to wear something math-related to work every day. They help by
providing pins, scarves, and caps printed with numbers or math signs. Employees can wear one
of these items or come up with their own. According to the company, this policy makes the
company a fun and exciting place to work. This management decision affects the _____.
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