Berlo's 5 aspects of communication - ANSWER: 1) stimulus or referent 2) message
sender or source.
3) Message
4) means or channel of communication
5. Receiver
Levels of Communication - ANSWER: Intrapersonal: Self Talk
- interpersonal: happens between two or more people.
- Small bunch.
- Public
The assisting connection - ANSWER contract that establishes the climate of
partners' movement toward similar aims
Phases: orientation, work, and ending
Dispositional traits: ANSWER Warmth and friendliness
Openness and Respect
Empathy
Honesty, authenticity, and trust
Caring
, Competence
Rapport Builders - Answer Specific aims
Comfortable environment
Privacy
Confidentiality
Patient versus task focus
Use of nursing observations
Optimal Pacing
Goals of teaching and counseling - ANSWER Maintaining and encouraging health.
Preventing illnesses
Restoring health.
facilitating coping
Teaching Acronym (TEACH) - ANSWER T - Focus on the patient.
E: Edit patient information.
A - Take use of every teaching moment.
C - Clarify frequently.
H - Value the patient as a collaborator in the educational process.
Three learning domains – ANSWER Cognitive: the storage and recall of new
knowledge in the brain.
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