APM Body of Knowledge 6th Edition -
Definitions (EN)
Governance - answer Governance refers to the set of policies, regulations, functions,
processes, procedures and responsibilities that define the establishment, management
and control of projects, programmers and portfolios.
Project management
Project management is the application of processes, methods, knowledge, skills and
experience to achieve the project objectives.
Programme management – answer Programme management is the coordinated
management of projects and change management activities to achieve beneficial
change.
Portfolio management - answerPortfolio management is the selection, prioritisation and
control of an organisation's projects and programmes in line with its strategic objectives
and capacity to deliver. The goal is to balance change initiatives and business-as-usual
while optimising return on investment.
Infrastructure
Infrastructure provides support for projects, programmes and portfolios, and is the focal
point for the development and maintenance of P3 management within an organisation.
Knowledge management - answerKnowledge management is the systematic
management of information and learning. It turns personal information and experience
into collective knowledge that can be widely shared throughout an organisation and a
profession.
Life cycle - answerA life cycle defines the inter-related phases of a project, programme
or portfolio and provides a structure for governing the progression of the work.
Success factors and maturity - answerSuccess factors are management practices that,
when implemented, will increase the likelihood of success of a project, programme or
portfolio. The degree to which these practices are established and embedded within an
organisation indicates its level of maturity.
Sponsorship - answerSponsorship of a project, programme or portfolio is an important
senior management role. The sponsor is accountable for ensuring that the work is
governed effectively and delivers the objectives that meet identified needs.
, Setting - answerThe relationship of the project, programme or portfolio with its host
organisation.
Environment - answerThe circumstances and conditions within which the project,
programme or portfolio must operate.
Operations management - answerOperations management relates to the management
of those activities that create the core services or products provided by an organisation.
Strategic management - answerStrategic management is the identification, selection
and implementation of an organisation's long-term goals and objectives.
... - answerInterpersonal skills
Interpersonal skills are the means by which people relate to, and interact with, other
people.
Communication - answerCommunication is the means by which information or
instructions are exchanged. Successful communication occurs when the received
message is the same as the transmitted message.
Conflict management - answerConflict can be defined as different objectives and
attitudes between two or more parties. Conflict management is the process of
identifying and addressing differences that, if left unresolved, could affect objectives.
Delegation - answerDelegation is the practice of giving a person or group the authority
to perform the responsibilities of, or act on behalf of, another.
Influencing - answerInfluencing is the act of affecting the behaviours and actions of
others.
Leadership - answerLeadership is the ability to establish vision and direction, to
influence and align others towards a common purpose, and to empower and inspire
people to achieve success.
Negotiation - answerNegotiation is a discussion between two or more parties aimed at
reaching agreement.
Teamwork - answerTeamwork is a group of people working in collaboration or by
cooperation towards a common goal.
Professionalism - answerProfessionalism is the application of expert and specialised
knowledge within a specific field and the acceptance of standards relating to that
profession.
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